Clerical Assistant - Mailroom Supervisor

State of Indiana; Pendleton (IN); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards program

Health savings account

Pension plans

Job summary

The State of Indiana is seeking a Clerical Assistant - Mailroom Supervisor in Pendleton, IN. This role manages daily mailroom operations, oversees clerical staff, processes mail, and enforces security and procedures within a correctional facility environment.

A high school diploma or equivalent is acceptable with 1+ years of related experience; the package includes robust benefits and meaningful public service opportunities.

Qualifications

• General office functions and clerical procedures
• Excellent critical thinking skills
• Strong written and verbal communication
• Strong organizational skills and task prioritization
• Attention to detail and proofreading
• Proficient computer skills including Word, Excel, case management and databases
• Ability to handle sensitive documents with discretion
• Ability to work independently and provide professional customer service
• High School Diploma or HSE with 1+ years of related experience may be considered

Responsibilities

• Oversee daily mailroom operations and supervise clerical staff
• Process incoming and outgoing mail and confiscate prohibited items
• Train staff on computer applications and procedures
• Maintain filing systems and records for easy retrieval
• Support general office tasks and customer communications
• Respond to inquiries and provide information to staff and visitors
• Complete tasks in a timely manner as directed by supervisor
• Adapt to changes in duties as needed

Skills

General office tasks

Critical thinking

Communication skills

Organizational skills

Attention to detail

Microsoft Word

Excel

Case management software

Database tools

Education

High School Diploma or HSE

Tools

Microsoft Word

Excel

Case management software

Database tools

Job description

Select how often (in days) to receive an alert:

Clerical Assistant - Mailroom Supervisor

Date Posted: Sep 1, 2026

Requisition ID: 483302

Location: Pendleton, IN, US, 46064

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Pendleton Correctional Facility :

Pendleton Correctional Facility is a maximum‑security facilitylocatedin Pendleton, Indiana, housing incarcerated adult males. The facility alsooperatesan adjacent minimum‑security dormitory. While the campus has historic origins, it includes updated housing units and medical areas that support modern correctional operations. Incarcerated individuals canparticipatein educational programs, GED preparation, and literacy courses.Additionalopportunities include substance abuse treatment, parenting courses, and vocational training in auto body repair and printing. Staff emphasize safety, accountability, and skill development. To learn more about Pendleton Correctional Facility, clickhere .

Role Overview:

As the Mailroom Supervisor, you will oversee the daily operations of the mailroom and provide leadership to the clerical staff assigned to this area. In this role, you are expected to perform all duties carried out by the clerical team, including processing incoming and outgoing mail and identifying and confiscating prohibited items.

The salary for this position traditionally starts at$29,588.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks.
• Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information.
• Reviews files, records, and other documents to obtain information to respond to requests.
• Types forms, correspondence, memos, and other materials.
• Maintains filing systems for efficient recordkeeping and easy retrieval.
• Checks emails, send faxes, make copies, and updates computer databases.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Trains other staff members to perform work activities, such as using computer applications.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Excellent critical thinking skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent attention to detail and proofreading skills.
• Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and at least 1+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .