Clerical Assistant IV

New Jersey Resources Corp.; Wall Township (NJ); Hybrid; USD 50,000 - 68,000; Full time

Benefits offered by this job

Day one medical coverage

401(k) matching company plan

Direct Stock Purchase Plan

Wellness perks

Employee Assistance Program

Professional development and tuitionRe

Vacation and holidays

Flexible work arrangements

Job summary

New Jersey Resources Corp. is seeking a Clerical Assistant IV to provide administrative and operational support to NJNG's Engineering Department, including work orders, permits, service orders, and documentation. The role emphasizes accuracy, timely processing, and coordination with internal teams in a hybrid 4-1 schedule.

You will handle purchasing, travel, records, and general office duties while delivering professional customer service to employees, contractors, and vendors.

Qualifications

• High school diploma or GED; associate or bachelor’s degree preferred.
• Minimum 2 years of administrative support, office operations, project coordination, or related experience.
• Proficiency in Microsoft Office, including Word and Excel.
• Strong organizational, time-management, and problem-solving skills.

Responsibilities

• Create, maintain, and track construction work orders from initiation to close-out.
• Coordinate routing of work orders and monitor project status updates.
• Process, track, and maintain construction permits, related documentation and fees.
• Monitor drafting status and process as-built documentation for accounting.
• Prepare and process service orders for construction projects.
• Generate and process department purchase orders, vouchers and other financial transactions.
• Maintain inventory of office supplies and coordinate departmental purchases.
• Track and reconcile construction project escrow accounts with Accounting.
• Serve as primary contact for customer, contractor, vendor and employee inquiries.
• Provide administrative support including phone coverage, mail distribution, and shipping coordination.
• Reconcile procurement card transactions and allocate expenses.

Skills

Organizational skills

Time management

Customer service

Communication skills

Independent work

Education

High school diploma

GED

Associate degree

Bachelor's degree

Tools

Microsoft Office

Work management systems

Enterprise systems

Job description

Step into a future fueled by innovation, sustainability and purpose. At our Fortune 1000 diversified energy company, we’re not just shaping a cleaner energy future, we’re building a workplace where you can thrive. Join a team that values community, flexibility and growth, and enjoy competitive pay, comprehensive benefits and a culture that supports your personal and professional development. Let’s energize the future together.

New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources, is seeking a Clerical Assistant IV to provide administrative and operational support to the Engineering Department, including the preparation and monitoring of work orders, processing construction permits and service orders, maintaining project documentation, and coordinating other essential back-office activities that support department objectives.

Major Responsibilities:

• Create, maintain, and track construction work orders from project initiation through close-out, ensuring accuracy, timeliness, and compliance with established processes.
• Coordinate the routing of work orders and monitor project status updates throughout the project lifecycle.
• Process, track, and maintain construction permits, related documentation, and associated fee payments.
• Monitor work orders pending drafting completion and process as-built documentation for submission to accounting.
• Prepare and process service orders related to construction projects, including conducting research to support accurate order creation.
• Generate and process department purchase orders, vouchers, and other financial transactions through company systems.
• Maintain inventory of office supplies and coordinate departmental purchasing needs.
• Track and reconcile construction project escrow accounts, partnering with staff and Accounting to resolve outstanding issues.
• Serve as a primary point of contact for customer, contractor, vendor, and employee inquiries, providing timely and professional support.
• Provide administrative support to department staff, including phone coverage, mail distribution, document preparation, and shipping coordination.
• Reconcile procurement card transactions and allocate expenses to the appropriate accounts within the company’s expense management system.
• Coordinate business travel arrangements, registrations, meeting logistics, and related documentation in accordance with company policies.
• Manage department conference room scheduling and support overall office organization and efficiency.
• Develop and maintain effective working relationships with internal and external stakeholders while fostering a collaborative, team-oriented environment.
• Perform additional administrative and operational duties as assigned.

Position Requirements:

• High school diploma or GED required; associate or bachelor’s degree preferred.
• Minimum of two (2) years of administrative support, office operations, project coordination, or related experience.
• Strong organizational, time-management, and problem-solving skills with excellent attention to detail.
• Ability to prioritize multiple assignments and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills with a strong commitment to customer service.
• Ability to work independently while collaborating effectively with employees, customers, contractors, and cross-functional teams.
• Proficiency in Microsoft Office, including Word and Excel.
• Experience with work management, work order, or enterprise systems preferred.

Other Details:

Location Type is Hybrid: consisting of 4 days on-site 1 day remote

Compensation:

Expected base pay range for this role will be $50,000- $67,500.
Base pay is based on several factors including, experience, skills, and knowledge.

This role will be eligible to participate in an annual short term incentive program.

Benefits That Support You:

• Day one medical coverage, including prescription, vision and dental plans, so you’re supported right away.
• Our 401(k) plan has a generous company match to help you invest in your future.
• Direct Stock Purchase Plan (with optional payroll deduction for employees).
• Wellness perks, including free on and off site fitness centers and other programs to keep you feeling your best.
• A confidential Employee Assistance Program to support your wellbeing.
• Professional development and tuition reimbursement to help grow your skills and advance your career.
• Vacation and company-paid holidays, so you can rest and recharge.
• Flexible work arrangements with many roles offering hybrid options based on job responsibilities and business needs.

New Jersey Resources and its affiliates are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, disability, veteran status, or any other characteristic protected by applicable law.