Clerical Assistant (General Office Secretary)

Shelby County Schools; Memphis (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Shelby County Schools is seeking a capable secretary/clerical professional to support school locations. You will provide general clerical and secretarial support, prepare reports and correspondence, and assist with travel arrangements and scheduling for staff.

The role involves maintaining records, compiling data, and coordinating with district departments to ensure smooth operations across multiple sites. Strong organizational skills are essential.

Qualifications

• Requires a High School diploma or GED, and 2+ years experience in a relevant area.
• Bachelor’s Degree equivalency: 4 years plus required years of experience.
• Master’s Degree: 2 years plus required years of experience; Bachelor’s years included.

Responsibilities

• Provides general clerical and secretarial support for programs and projects.
• Prepares reports detailing administrative information and basic correspondence; orders supplies and answers phones.
• Identifies issues or problems and seeks guidance from management.
• Maintains reports, records, correspondence, and files related to assigned services and operations.
• Schedules meetings and appointments; arranges travel and accommodations for staff.
• Compiles data for reports and handles routine documents and memos.
• Maintains efficient record-keeping systems and attends required meetings and trainings.

Skills

Clerical experience

Report preparation

Secretarial support

Data entry

Education

High School Diploma or GED

Job description

Purpose and Scope

Supports an organization or department by performing secretarial and clerical services for school locations. Assist management with administrative tasks such as tracking and compiling information of interest.

Essential Job Functions

• Provides general clerical and secretarial support for programs and project.
• Prepares various reports detailing the administrative information handled by the position. Prepare basic correspondence; order supplies and cover telephones for school location.
• Identifies issues or problems and seek assistance from higher level personnel or management.
• Prepares and maintains a variety of reports, records, correspondence, and files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed.
• Provides secretarial and clerical support, performing such duties as scheduling meetings and appointments, compiling data for reports, making travel and accommodations arrangements for staff.
• Composes, prepares, types, copies, files, processes, mails and/or transmits various routine documents, which may include forms, correspondence, memos, presentation materials, reports and other documents.
• Maintains efficient record-keeping systems.
• May provide technical and clerical assistance in the preparation of assigned budgets; may monitor expenditures, process invoices, process payroll, reconcile accounts, and prepare related financial records and reports.
• Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors.
• Receives and responds to basic inquiries, routine requests for assistance and concerns from other District departments, schools, agencies, organizations, professionals and the public.
• May perform specialized duties particular to assigned department.
• Attends staff, committee and District meetings as required.
• Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills.
• Performs other related duties as assigned or directed.

Minimum Qualifications

Requires a High School diploma or GED, and 2+ years experience in a relevant area for a total education/experience of 2 years.

Degree Equivalency Formula:

Bachelor’s Degree= 4 years plus required years of experience.

Master’s Degree= 2 years plus required years of experience. Where Master’s degrees are required, years for Bachelor’s Degrees must be included.