Clerical Assistant

Providence; Portland (OR); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free parking

TriMet annual pass

Medical Plan Assistance Program

Tuition Reimbursement/Education

Paid Time Off

Retirement plan

Lyra Caregiver Assistance Program

Job summary

Providence Portland Medical Center in Portland is seeking a Clerical Assistant for the NE Rehab 507 Building to provide scheduling and support at the front desk and clinic. This patient-facing role ensures smooth daily operations and a welcoming experience for visitors.

The position is full-time with a day shift. The ideal candidate has at least 1 year of customer service experience and familiarity with MS Office; experience in medical settings and with EPIC is preferred.

Qualifications

• 1 year experience in a customer service-oriented environment.
• Experience using MS Office Suite.
• Experience in a medical environment or Rehab field preferred.
• Experience with computerized patient scheduling programs (EPIC) preferred.
• Familiarity with medical terminology.

Responsibilities

• Provide scheduling and front desk support in the clinic.
• Greet patients and assist with check-in/check-out as needed.
• Maintain patient records accurately and confidentially.

Skills

Customer service

Education

HS Diploma or GED

Tools

MS Office Suite

Job description

Clerical Assistant at Providence NE Rehab 507 Bldg, Portland - Full-time, Day Shift Schedule

Want to know what it's like working at Providence? Click HERE

Providence offers a fantastic benefits package which include but is not limited to:

• Free, convenient, and ample parking
• TriMet annual pass (Hop Fastpass) for benefit eligible staff who work within the Portland Service Area (does NOT include Wilsonville, Newberg, Seaside, Hood River, Washington State, or Medford)
• Medical Plan Assistance Program - provides free or reduced-cost coverage to caregivers and their eligible dependents who qualify based on household size and income
• Tuition Reimbursement/Education - includes 100% tuition paid program options; up to $5,250 per year for select undergraduate and master's degrees within Guild catalog. Required books and fees are 100% covered or reimbursable for select schools in the Guild catalog up to program funding cap
• Paid Time Off - Benefit eligible caregivers receive up to 25 days per year
• Retirement - The Providence retirement program consists of employer match and discretionary contributions that work together with your pre-tax (and/orRoth aftertax) contributions to help you save for retirement.
• Lyra Caregiver Assistance Program - Up to 25 counseling or coaching sessions per eligible member per year

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Portland Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Experience in a customer service-oriented environment.

Preferred Qualifications:

• H.S. Diploma or GED General Studies
• Upon hire: AHA HeartSaver certification or AHA BLS certification (for some Rehab clinic locations)
• 1 year Experience utilizing MS Office Suite or other Windows-based software programs.
• Experience in medical environment OR
• Rehab field OR
• Working with medical terminology
• Experience with computerized patient scheduling programs.
• Experience with EPIC.

Why Join Providence?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourMissionof caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.