Procedural Scheduler - General Surgery

Providence Health & Services; Eureka (CA); On-site; USD 34,000 - 50,000; Full time

Job summary

Providence Health & Services seeks a proficient administrator to manage physician schedules and monitor call schedule changes at the Eureka site. You will oversee cash handling and ACD oversight while supporting training programs and collaboration with the Site Operations Director, Business Office, and clinical departments.

Ideal candidates bring CMA certification, ambulatory/acute care experience, and strong MS Word/Excel skills.

Qualifications

• 2 years of experience in an ambulatory or acute care setting.
• Medical Assistant Certification (CMA) upon hire preferred.
• 2 years of experience as a Receptionist Lead in an ambulatory or acute care setting.
• MS Word, Excel and IDX experience.

Responsibilities

• Responsible for physician patient schedules and monitoring of physician call schedule changes.
• Oversee cash management and ACD (Automated Call Delivery) oversight.
• Support training programs and collaborate with the Site Operations Director/Reception Supervisor.
• Support strategic goals with Business Office and Clinical Department teams.

Skills

Ambulatory/acute care experience

Receptionist Lead experience

MS Word

Excel

IDX experience

Education

Medical Assistant Certification (CMA)

Tools

IDX

Job description

Description

Responsible for physician patient schedules, monitoring of physician call schedule changes, cash management, and ACD (Automated Call Delivery) oversight. Supports the training programs developed by the Site Operations Director/Reception Supervisor. Supports the Site Operations Director/Reception Supervisor in all strategic goals developed to collaborate with the Business Office, Clinical Department and St. Joseph Heritage Medical Group.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 2 years of experience in an ambulatory or acute care setting.

Preferred qualifications:

• Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school.
• Upon hire: Medical Assistant Certification (CMA)
• 2 years of experience as a Receptionist Lead in an ambulatory or acute care setting.
• MS Word, Excel and IDX experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 455433

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 7520 GENERAL SURGERY CA HARRISON CLINIC

Address: CA Eureka 2321 Harrison Ave

Work Location: St Joseph Health Medical Grp-General Surgery-Eureka

Workplace Type: On-site

Pay Range: $25.00 - $35.77

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.