Clerical Assistant

Agence PROvidence

Medford (OR)

On-site

USD 28,000 - 37,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

401(k) plan

Life insurance

Disability insurance

Paid time off

Parental leave

Well-being resources

Job summary

Providence Medford Medical Center is seeking a clerical assistant to support the front desk and scheduling. This patient-facing role helps coordinate appointments and deliver courteous service in a busy clinic.

Ideal candidates will have at least 1 year of customer service experience, familiarity with MS Office and medical scheduling systems, and a willingness to learn EPIC. We offer comprehensive benefits and a supportive team, in a culture of care and inclusion.

Qualifications

1 year of experience in a customer service-oriented environment.
Experience in medical environment OR Rehab field OR working with medical terminology.
Experience with MS Office Suite or other Windows-based software programs.
Experience with computerized patient scheduling programs.
Experience with EPIC.

Responsibilities

Provide scheduling and front desk support for the clinic.
Assist clinicians and patients with administrative tasks and inquiries.
Support a patient-focused, respectful clinic environment.

Skills

Customer service

Education

HS Diploma or GED

AHA HeartSaver/BLS certification

Tools

MS Office Suite

Computerized scheduling

EPIC

Job description

Description

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic.

Providence caregivers are not simply valued - they’re invaluable. Join our team at Providence Medford Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

1 year of experience in a customer service-oriented environment

Preferred Qualifications

H.S. Diploma or GED in General Studies
Upon hire: AHA HeartSaver certification or AHA BLS certification (for some Rehab clinic locations)
1 year experience in a customer service-oriented environment.
Experience in medical environment OR Rehab field OR working with medical terminology
1 year experience utilizing MS Office Suite or other Windows-based software programs.
Experience with computerized patient scheduling programs.
Experience with EPIC

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Position Details