Clerical Aide (Senior Center)

City of Fort Collins; Fort Collins (CO); On-site; USD 17,000 - 25,000; Part time

Job summary

The City of Fort Collins is seeking a Clerical Aide for the Senior Center. This part-time hourly role supports daily front-desk operations, registrations, and customer service with a focus on accuracy and hospitality.

The position requires minimum 18 years old, a high school diploma or GED preferred, and about one year of related experience. CPR/First Aid/AED certification is preferred, and all screenings apply.

Qualifications

• Must be a minimum of 18 years of age; HS diploma or GED preferred.
• One year related experience preferred and successful employment screens.
• CPR, First Aid and AED certification preferred.

Responsibilities

• Greets guests, processes facility passes and registrations.
• Enforces rules and policies with staff and guests.
• Handles payments and is responsible for funds and receipts.
• Prepares revenue and paid-out record forms daily.
• Maintains work area, facilities, supplies and equipment.
• Completes daily records, logs and incident reports.
• Ensures guest safety and provides first aid if needed.
• Provides exceptional customer service to all guests.
• Attends staff meetings and trainings.

Skills

Guest interaction

Communication skills

Safety awareness

First aid knowledge

Cash handling

Education

High School Diploma or GED preferred

Job description

POSITION TITLE: Clerical Aide (Senior Center) (Hourly)
REQUISITION #: req8686
DEPARTMENT: Recreation
LOCATION: SENIOR CENTER
BENEFIT CATEGORY: Variable Hourly View Hourly Benefit Highlights
EMPLOYMENT TYPE: Part-Time Hourly
FLSA STATUS: Non-Exempt
HOURLY RATE: $15.16 per hour
SELECTION PROCESS: Application deadline is 3:00 p.m. MT on 1/1/2026.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Post-offer background check required. (Background checks are considered in relation to the responsibilities and requirements of the position). While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

SUMMARY: Clerical Aides perform regular and routine duties in a variety of recreation and facility programs and specialties.

EXAMPLES OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greetsguest, accepts andprocesses facility passes and registrations forspecific activitieswithin the Recreator.
• Enforcesrules andpolicies with staff and guests.
• Handlesand processespayments and responsible for assigned funds and receipts.
• Preparesthe revenue andpaid-out record forms daily.
• Maintainswork area,facilities, supplies and equipment.
• Completesa variety ofpaperwork including daily records, logs and incident reports.
• Ensuresthe safety ofguests and program participants.
• Assist with any first aid, CPRand othermedical attention as needed.
• Maintainscommunicationswith other staff within recreation and reports issues orconcerns(i.e. RecTrac or activity issues) to supervisory staff as needed.
• Providesexceptionalcustomer service to all guests.
• Attendsand participatesin staff meetings and trainings.
• Keepsinformed of allseasonal and on-going programs.
• Performsother related duties asassigned.

City Competencies

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

KNOWLEDGE, SKILLS, ABILITIES:

To perform this jobsuccessfully,an individual must be able to perform each essential dutysatisfactorily.

• Ability to work with a diverseguest population.
• Ability to communicateeffectively with participants, otherdepartments, andmanagement.
• Ability in communicating rules,regulations and enforcingpolicies.
• Must be organized whencompleting daily records, logs andincident reports.
• Ability to explain/demonstrateconcepts and techniques toguests as they participate in recreationactivities.
• Ability to remain composed inemergency situations and makesound judgments.
• Ability to recognize safetyhazards and notify supervisors.
• Ability to operate all assignedequipment safely.
• Ability to perform first aid asneeded.
• Ability toprovidecustomer service in a fast paced, chaotic environment.
• Ability to work with diverseguests, occasionally understressful circumstances.

EDUCATION & EXPERIENCE:

Must be a minimum of18years of age. High School Diploma or GED preferred. One year related experiencepreferred. Must successfully pass all required employment screens.

CERTIFICATES, LICENSES, REGISTRATIONS:

CPR,First Aidand AED certification.

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call [phone] for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City is committed to equal employment opportunity for all applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment. The City does not tolerate behavior that results in the terms and conditions of employment being adversely impacted based on an employee’s protected status, or any behavior that violates this policy.

Consistent with the City’s respect for the rights and dignity of each employee,the City is committed to providing a work environment that is free from unlawful discrimination and harassment. The City prohibits discrimination or harassment based on protected characteristics, including race, color, nationalorigin, ancestry, creed, religion, sex, sexual orientation (including perceivedsexual orientation), gender, gender identity, gender expression, disability, age 40 years or older, pregnancy or related condition, military, veteran statusor uniformed service member status, genetic information, marital status or anyother status protected under federal, state or local law.

The City is committed to providing a healthy and safe work environment. In addition to the City’s commitment to equal opportunity employment, the City strictly prohibits discrimination or retaliation against an employee who raises any reasonable concern about workplace violations of government health or safety rules or a significant threat to the health or safety of City employees or the public, if the City controls the workplace conditions giving rise to the threat or violation.

POST OFFER BACKGROUND CHECK REQUIRED. (Background checks are considered in relation to the responsibilities and requirements of the position)

Note: Some information in your application may be public information under the Colorado Open Records Act.

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