Cleaning Team Lead: Elevate Service & Standards

Velociti Services; Pittsburgh (Allegheny County); On-site; USD 42,000 - 52,000; Full time

Job summary

Velociti Services is seeking a Cleaning Lead to guide a team of cleaners, ensure high standards, and respond to client requests at the worksite. You will communicate client needs to your teams, supervise performance, and help maintain a clean, safe, and organized environment.

The role emphasizes strong communication, leadership, and adherence to procedures to deliver top-quality cleaning services for clients.

Qualifications

• Experience in a cleaning environment is preferred.
• Experience in managing a team is preferred.
• Ability to implement and adhere to standards and procedures.
• Stand, sit and walk for extended periods as part of the role.
• Ability to handle negative feedback professionally.
• Ability to prioritize and delegate tasks appropriately.
• Integrity, professionalism and confidentiality are essential.

Responsibilities

• Supervise cleaning staff and monitor performance and behavior on duty.
• Communicate with clients and relay cleaning requests to teams.
• Maintain schedules and coordinate activities across staff.
• Ensure best-in-class cleaning service across worksite.
• Oversee inventory, supplies, and equipment ordering.
• Enforce health and safety policies and procedures.
• Train new employees and resolve disputes promptly.
• Conduct worksite inspections and report results.
• Discipline and reward staff as needed.
• Maintain positive relationships with customers.

Skills

Team player

Excellent communication

Organizational skills

Customer service

Discipline and confidentiality

Time management

Problem solving

Education

High School Diploma or higher

Job description

Velociti Services is seeking a Cleaning Lead to guide a team of cleaners, ensure high standards, and respond to client requests at the worksite. You will communicate client needs to your teams, supervise performance, and help maintain a clean, safe, and organized environment.

The role emphasizes strong communication, leadership, and adherence to procedures to deliver top-quality cleaning services for clients.