Lead Cleaner

Velociti Services Co; Pittsburgh (Allegheny County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical and Dental Insurance

Basic Life Insurance

Disability Insurance

Voluntary Short-Term Disability

Job summary

Velociti Services Co is seeking a Lead Cleaner in Pittsburgh, PA to supervise a team of cleaners and ensure all areas meet Velociti Services and client standards. The role requires strong communication, organization, and leadership to respond to client requests and coordinate staff tasks.

The ideal candidate will oversee scheduling, inventory, safety compliance, and training while maintaining high service quality and positive customer relations.

Qualifications

• Team player with a positive attitude and ability to maintain morale
• Experience in cleaning environments
• Experience in managing a team
• Ability to implement and adhere to standards and procedures
• Must be able to stand, sit and walk for extended periods

Responsibilities

• Supervise cleaning staff and monitor performance against cleanliness standards and conduct
• Communicate effectively with clients and respond to inquiries or requests
• Coordinate activities and schedules of the cleaning team
• Maintain inventory, order supplies and track equipment
• Ensure health and safety policies are followed and resolve disputes promptly
• Train new employees and provide on‑the‑job guidance
• Conduct worksite inspections and communicate with management
• Perform or assist with cleaning duties as needed

Skills

Team leadership

Cleaning experience

Staff management

Standards adherence

Communication skills

Organization

Customer service

Integrity & confidentiality

Time management

Education

High School Diploma or higher

Job description

Lead Cleaner

US-PA-Pittsburgh

Job ID: 2026-3055

Type: Regular Full-Time

# of Openings: 1

Category: Janitorial

Pittsburgh, PA 15213

Overview

A Cleaning Lead at Velociti Services is responsible for leading a team of cleaners in their cleaning tasks. The cleaning lead is to ensure all work areas are cleaned by cleaners to Velociti Services and client standards, be responsive to clients' enquiries and specific requests, and communicate clients' cleaning requests to their teams.

Responsibilities

Duties/Responsiblities

• The supervision of all cleaning staff focusing on their performance in terms of standards of cleanliness and their behavior whilst on duty
• Must possess excellent communication skills in speaking, writing, and even in listening
• Must have good interpersonal attributes. That is to say, the supervisor must be someone that gets along easily with people (easily approachable)
• Must be outstanding when it comes to organization and coordination of both humans and their activities
• Ensuring that a best-in-class cleaning service is delivered to all areas of the worksite / building
• Reviewing work schedules
• Keeping track of inventory, ordering of cleaning materials / supplies and equipment
• Monitoring of all cleaning activities
• Ensuring all staff are aware of the Health and Safety policies and procedures
• Quickly resolving disputes between staff
• Training new employees
• Filling in / General Cleaning as needed
• Communicating with management
• Resolve any complaints and conflicts
• Discipline and reward employees
• Maintaining good relationships with customer
• Conduct worksite inspections
• Other duties as assigned or requested

Qualifications

Ideal Candidate Experience

• Team player with a positive attitude and ability to maintain a positive attitude and restore morale to a team
• Previous experience in a cleaning environment
• Previous experience in managing a team
• The ability to implement and adhere to standards and procedures
• The ability to stand, sit and walk for extended periods of time
• The ability to process negative feedback and remain professional
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Attention to detail
• Passion for customer service
• Accountability and dependability in all that you do
• A strong commitment to company service values
• High School Graduate or higher preferred
• Valid driver's license and MVR required
• Time management - organizing, planning, and prioritizing
• Ability to multi-task and change directions easily
• Kindness and concern for others

Physical Requirements

Applicants for this role must be able to:

• Lift boxes and packages weighing up to 60 pounds
• Lift, bend, squat, and stretch to move boxes, parcels, and shipments
• Climb small to medium flights of stairs multiple times a day
• Standing for extended periods of time

Benefits

Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members:

Company-Provided Benefits (Full-Time, 30+ Hours per Week)

• Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
• Short-Term Disability Insurance

Voluntary Benefits:

• Medical and Dental Insurance
• Additional Life and AD&D Insurance
• Supplemental Short-Term Disability Insurance
• Long-Term Disability Insurance
• Hospital Indemnity, Accident, and Critical Illness Insurance

Retirement:

• 401(k) Retirement Plan available for all team members

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer, including disability/protected veterans

PI286170682