Cleaning Lead

JSD Cleaning Services, Inc.; Crofton (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

JSD Cleaning Services, Inc. is seeking a Cleaning Leads professional to oversee daily assignments, support front-line technicians, and ensure service quality across an assigned building or shift.

This role is ideal for an experienced cleaner ready to develop leadership, communication and quality-control skills. You will coordinate tasks, coach staff on cleaning methods and safety, respond to spills and facility needs, and help sustain a positive service culture while growing into supervisory

Qualifications

• Minimum hands-on cleaning experience and frontline leadership potential.
• Strong organizational and communication abilities.
• Able to guide others while remaining hands-on.
• Safety-conscious and reliable.

Responsibilities

• Coordinate daily assignments and ensure priority areas are covered.
• Support Cleaning Technicians and assist with workload as needed.
• Perform routine quality checks and follow up on corrections.
• Coach employees on cleaning methods, safety and site expectations.
• Respond to spills, service requests and events.
• Monitor supplies and communicate needs to supervision.
• Document and elevate quality, safety and staffing concerns.
• Promote teamwork and a positive service culture.

Skills

Cleaning experience

Organizational skills

People leadership

Accountability

Hands-on coaching

Job description

Cleaning Leads combine hands-on custodial expertise with day-to-day team coordination. They help frontline employees stay organized, understand priorities and deliver consistent service throughout an assigned building, floor, zone or shift. This role is an excellent next step for an experienced cleaner who is ready to develop leadership, communication and quality-control skills.

What You'll Do

• Coordinate daily assignments and help ensure priority areas receive appropriate coverage.
• Work alongside Cleaning Technicians and provide hands-on support when workload or service conditions require it.
• Perform routine quality checks and identify work that needs follow-up or correction.
• Help orient and coach employees on cleaning methods, safety practices, equipment use and site expectations.
• Respond to spills, service requests, special events and changing facility needs.
• Monitor supplies and communicate replenishment or equipment needs to supervision.
• Document and elevate relevant quality, safety, staffing or facility concerns.
• Promote teamwork, professionalism, attendance, safe work practices and a positive service culture.

What Helps You Succeed

• Experienced
• Organized
• Approachable
• Accountable
• Able to guide others while remaining hands-on

Build Your Career

Growth opportunities may include Supervisor, Account Supervisor, Project Supervisor and other operational leadership roles.