Clean Beauty Lead: Guest Experience & Team Trainer

Credo Beauty; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K

Sick time off

Paid Personal Time (16 hours PT)

EAP Resources

Monthly bonus

Associate referral program

Employee discount and complimentary产品s

Job summary

Credo Beauty is seeking a Clean Beauty Lead to join our management team. You will lead by example on the sales floor, drive team education and performance, and ensure smooth operations while delivering a standout guest experience that aligns with Credo’s mission.

You will coordinate training with the Education team, coach Ambassadors and Experts, and support onboarding for new hires and seasonal staff. This role emphasizes service leadership and store operations.

Qualifications

• Minimum 2 years of retail beauty experience in a leadership role.
• Experience in a service and selling environment within the beauty industry.
• Ability to demonstrate and recommend products across skincare, makeup, hair, and body.
• Proven ability to build relationships with guests and inspire team members.
• Strong communication skills, ability to multitask, and comfort with store systems.
• Adaptable and solutions-oriented, able to respond quickly to shifting store priorities.
• Reliable, consistent, and on time for every shift.
• Flexible availability including at least one weekend day, evenings, and holidays.
• Additional education in esthetics or a relevant field is a plus.

Responsibilities

• Greet guests warmly and uphold floor awareness standards.
• Lead product conversations and Credo Custom Services including skincare consultations, mini facials, and makeup applications.
• Upsell products and services while modeling Credo service and selling approach.
• Coordinate with Credo Training & Education team to drive daily learning initiatives.
• Oversee onboarding and training for new hires and seasonal staff in partnership with management.
• Manage sales, refunds, exchanges, and cash using the POS system.
• Lead store opening and closing procedures and maintain visual merchandising.

Skills

Leadership

Guest relations

Communication

Multitasking

Store systems

Education

Esthetics or beauty-related education

Tools

POS system

Credo Live

Job description

Credo Beauty is seeking a Clean Beauty Lead to join our management team. You will lead by example on the sales floor, drive team education and performance, and ensure smooth operations while delivering a standout guest experience that aligns with Credo’s mission.

You will coordinate training with the Education team, coach Ambassadors and Experts, and support onboarding for new hires and seasonal staff. This role emphasizes service leadership and store operations.