Clayton Homes Project Coordinator - Victoria, TX

Clayton; Victoria (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with company match

Paid parental leave

Paid time off

Paid holidays

Volunteer time via Clayton Impact

Wellness programs

Job summary

Clayton is seeking a Construction Project Coordinator to support the retail team in timely completion of construction and world-class service. The role involves field coordination, permitting, walk-throughs, and contractor liaison to ensure seamless service.

The position emphasizes strong communication, organizational skills, and the ability to manage multiple tasks with precision in a retail home-building environment. Full-time with competitive benefits.

Qualifications

• Proven ability to communicate clearly with customers and team members.
• Basic knowledge of construction practices and site safety.
• Strong customer-relations skills and a service mindset.
• Ability to work well in a team and contribute to a positive environment.
• Reliable, dependable, and organized with good time management.
• Proficient with standard computer tools and basic software.
• Willingness to learn company-specific software and processes.
• Professional appearance and demeanor.

Responsibilities

• Completes all bill-backs with factories and related paperwork.
• Processes contractor bills and maintains customer files.
• Assists in obtaining permits and coordinates service with contractors and customers.
• Tracks follow-ups for service calls and paperwork collection.
• Manages Home Centers NPS and customer service quality.
• Schedules delivery and other service items with contractors and customers.
• Performs home merchandising and prepares spaces for audits.
• Participates in sales meetings and marketing events.
• Protects company assets and supports team objectives.

Skills

Verbal communication

Construction knowledge

Customer relations

Team spirit

Reliability

Organizational skills

Time management

Computer skills

Learn company software

Phone skills

Retail environment understanding

Professional demeanor

Lifting/moving items

Education

Two-year degree preferred

Job description

Construction Project Coordinator

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

TheConstruction Project Coordinatoris a vital member of the overall company. TheConstruction Project Coordinatorreports to the Home Center General Manager.The purpose of this position is toassistour retail team in providingtimelycompletion of construction while providingworld-classservice.Toaccomplishthis, theConstruction Project Coordinatoris primarily responsible for all stages ofconstruction outin the field, including but not limited to construction management, permitting, walk-throughs and coordinating service.

Responsibilities:

• Completes allbill-backswith factories and related paperwork

• Processes contractor bills

• Responsible for customer files

• Assistin obtaining permits

• Following up with contractors as well as customers for service calls and collecting all necessary paperwork

• Managing the Home Centers Net Promoter Score (NPS – Customer Service)

• Schedule set-up and delivery and other service-related items with contractors and customers

• Follow-upwith customersutilizingvarious contact methods, including home visits.

• Merchandising the retail location and homes, including but not limited to moving furniture,décorand cleaning homes

• Assistin preparation for audits

• Actively partner with manager on all exceptions and questions

• Protect company assets

• Participate in sales meetings and other company events

• Participate as needed during marketing promotions and events

• Contribute to a positive team environment

• Cooperative and collaborative, willing and eager to work in a team environment,assistwith miscellaneous duties asrequired

• Perform other duties as assigned or delegated by manager

Requirements:

• Strong verbal communication skills

• Knowledge of Construction

• Strong customer relations skills

• Ability to excel and contribute to a team environment

• Reliable and dependable attributes

• Strong organizational and time management skills

• Intermediate computer skills

• Ability to learn andoperatecompany software

• Excellent phone skills

• Ability to learn a general understanding of the retail environment

• Professional demeanor and appearance

• Ability to lift and move furniture, promotional items, etc.

• Ability to pass criminal background check as well as post-offer drug screen

• Two-year degree is preferred

Compensation:

• As a Construction Project Coordinator with Clayton, you will be receiving an hourly wage starting at $21.00, depending on experience.

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.

Home Centers are closed on Sundays – we believe in offering a balanced working environment.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00009

Clayton Retail