Clayton Homes Construction Project Coordinator - El Dorado, AR

Clayton; El Dorado (AR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental & vision benefits

Company 401K with matching

Paid parental leave

Paid time off & holidays

Employee Assistance Programs

Job summary

Clayton Retail is seeking a Construction Project Coordinator to support our residential construction and retail teams. The role covers field construction management, permitting, walk-throughs, and coordinating service with contractors and customers.

You will help manage bills, files, permits, and service follow-ups while upholding world-class service standards. The position is fully in-office with a designated Clayton location.

Qualifications

• Strong verbal communication skills.
• Knowledge of construction principles and processes.
• Strong customer relations abilities.
• Excellent time management and organizational skills.
• Ability to learn and operate company software.
• Excellent phone communication skills.
• Understanding of retail environment dynamics.
• Professional demeanor and appearance.
• Ability to lift/move furniture and promotional items.

Responsibilities

• Completes all bill-backs with factories and related paperwork.
• Processes contractor bills.
• Responsible for customer files.
• Assist in obtaining permits.
• Follow-up with contractors and customers for service calls and paperwork.
• Manage Home Centers Net Promoter Score (NPS).
• Schedule set-up, delivery, and other service-related items with contractors and customers.
• Follow-up with customers via various contact methods, including home visits.
• Merchandise the retail location and homes (moving furniture, décor, cleaning).
• Assist in audits preparation.
• Collaborate with manager on exceptions and questions.
• Protect company assets.
• Participate in sales meetings and company events.
• Support marketing promotions and events.
• Contribute to a positive team environment.
• Perform other duties as assigned by manager.

Skills

Verbal communication

Construction knowledge

Customer relations

Time management

Organizational skills

Learn company software

Phone skills

Retail environment understanding

Professional demeanor

Lift/move furniture

Education

Two-year degree preferred

Job description

Construction Project Coordinator

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

The Construction Project Coordinator is a vital member of the overall company. The Construction Project Coordinator reports to the Home Center General Manager. The purpose of this position is to assist our retail team in providing timely completion of construction while providing world-class service. To accomplish this, the Construction Project Coordinator is primarily responsible for all stages of construction out in the field, including but not limited to construction management, permitting, walk-throughs and coordinating service.

Responsibilities:

• Completes all bill-backs with factories and related paperwork
• Processes contractor bills
• Responsible for customer files
• Assist in obtaining permits
• Following up with contractors as well as customers for service calls and collecting all necessary paperwork
• Managing the Home Centers Net Promoter Score (NPS – Customer Service)
• Schedule set-up and delivery and other service-related items with contractors and customers
• Follow-up with customers utilizing various contact methods, including home visits.
• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes
• Assist in preparation for audits
• Actively partner with manager on all exceptions and questions
• Protect company assets
• Participate in sales meetings and other company events
• Participate as needed during marketing promotions and events
• Contribute to a positive team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
• Perform other duties as assigned or delegated by manager

**Requirements:**

• Strong verbal communication skills
• Knowledge of Construction
• Strong customer relations skills
• Ability to excel and contribute to a team environment
• Reliable and dependable attributes
• Strong organizational and time management skills
• Intermediate computer skills
• Ability to learn and operate company software
• Excellent phone skills
• Ability to learn a general understanding of the retail environment
• Professional demeanor and appearance
• Ability to lift and move furniture, promotional items, etc.
• Ability to pass criminal background check as well as post-offer drug screen
• Two-year degree is preferred
• This is a fully in-office position. Ability to work onsite at the designated office location is required

Compensation:

• As a Construction Project Coordinator with Clayton, you will be receiving an hourly wage ranging from $18.00-$22.00, depending on experience.

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.

Home Centers are closed on Sundays – we believe in offering a balanced working environment.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00009

Clayton Retail