Class 1 Engineer (HVAC/ Refrigeration)

Omni Hotels & Resorts; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a Class 1 Engineer specializing in HVAC/Refrigeration to maintain outstanding property conditions. This role involves repairing plumbing, performing preventive maintenance, and ensuring guest satisfaction through exceptional service. Ideal for those with trade skills and a passion for hospitality.

Qualifications

• Must have excellent guest service skills.
• Must be knowledgeable about using hand tools and power tools.
• A minimum of one year of prior hospitality experience is strongly preferred.

Responsibilities

• Responds and attends to guest room repair requests.
• Fixes plumbing problems including unclogging drains.
• Maintains daily shift logs and necessary stock items.

Skills

Guest service

Communication

Problem-solving

Tools

Hand tools

Power tools

Job description

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Orlando Resort at Championsgate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Location

Orlando Resort at Championsgate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Job Description

Engineer - I will ensure that our hotel property is well-maintained and reflects an image of outstanding quality.

Responsibilities

• Responds and attends to guest room repair requests.
• Fixes plumbing problems - i.e. unclogging drains, plunging/repairing toilets, repairing toilets, leaking spigots, faucets, pipe valves, and related equipment.
• Properly utilizes the appropriate tools to perform preventive maintenance on laundry and kitchen equipment, including cleaning and lubrication, filter changes, belt adjustment, etc.
• Maintains daily shift logs of operation, maintenance, pool, spa, and safety activities.
• Maintains necessary stock items; orders necessary tools and equipment, as needed.
• Develops and maintains positive working relationships with others; supports the team to reach common goals.
• Assists in emergency situations as central communication center for the hotel.
• Responds to alarms and life/safety issues immediately and relays any alerts to the First Responder team according to our Emergency Response procedures.
• Understands and adheres to the job description and department service standards.
• Follows all company policies and procedures; ensures clean uniform and professional personal appearance; maintains confidentiality of proprietary information; protects company assets.
• Understands the standards of procedure for work schedules, reporting to work, paid time-off, vacation requests.
• Ensures adherence to quality expectations and standards; identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Knowledgeable and adheres to the following: cafeteria meal times and other breaks, fire alarm and other emergency procedures, fire prevention and safety regulations, procedures for guest or associate accidents.
• Handles guest complaints by following the principles of our “Power of One” and “Power of Engagement” systems to ensure guest satisfaction.
• Understands how to respond to, use, store, and dispose hazardous chemicals
• Continuously improves guest service using the Omni Service Tradition program.
• Utilizes the Power of One philosophy to meet or exceed service expectations.
• Utilizes the Omni Service Champions program to recognize exceptional guest service.
  
  

Qualifications

• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lbs.
• Ability to move up and down stairs, service ramps, and/or ladders.
• Ability to work independently and willing to learn/develop new skills.
• Must have excellent guest service skills and be able to interact with a diverse clientele, associate population, owners, and corporate leaders.
• Must have excellent English communication skills.
• Must be knowledgeable about using hand tools, power tools, and trade tools.
• Must be familiar with OSHA safety regulations.
• Must be available to work a flexible full time schedule including nights, weekends, holidays, and rotating shifts.
• Must have strong computer skills.
• Must have knowledge of general maintenance and repairs in at least one building trade.
• A minimum of one year of prior hospitality experience is strongly preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitality

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