Claims Technician

Resolute Management Inc.; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Resolute Management, Inc. is a Third-Party Administrator that handles complex environmental, asbestos, and latent type insurance claims, with headquarters in Boston, MA.

The Claims Technician assists the Account Manager in monitoring, reviewing and coordinating activities related to these claims. The role requires strong analytical, administrative, and communication skills, with experience using MS Excel to create coverage charts and manipulate data for reporting.

Qualifications

• Completion of an accredited paralegal program preferred.
• Prior office experience.
• Experience with Microsoft Office programs, including ability to create formulas and manipulate data in Excel spreadsheets.

Responsibilities

• Assist with the allocation and processing of invoices and settlement payments.
• Summarize and analyze claim documents (including historical files) as directed by the Account Manager.
• Work with in-house and outside counsel and the Account Manager to oversee the collection, review, and response to document requests.
• Assist in collection, standardization and assimilation of quantitative data necessary to evaluate large exposures.
• Coordinate specific case research under the direction of the Account Manager including audit of files, and internal research to develop facts.
• Prepare routine reports with the assistance of the Account Manager and provide reporting assistance for special assignments and projects.
• Assist with policy review, analysis and documentation.
• Create detailed coverage charts using MS Excel.
• Review accounts for compliance with audit criteria and assist Account Managers in updating them where necessary.

Skills

Analytical skills

Administrative skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Report writing

Education

Paralegal program

Tools

Microsoft Excel

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Clerical Boston, MA, US

2 days ago Requisition ID: 1133

Resolute Management, Inc. is a Third-Party Administrator hired by clients to handle complex environmental, asbestos, and/or latent type insurance claims. We are proud to be an affiliate of the Berkshire Hathaway group of insurance companies and we believe our structure allows our employees to experience the benefits of a large company with a friendly, small company atmosphere. Our headquarters are located in Boston, MA, and we have additional offices located in Chicago, Philadelphia, and Stamford, CT.

POSITION SUMMARY:

The Claims Technician assists the account manager in monitoring, reviewing and coordinating activities involving complex environmental, asbestos and latent type claims.

POSITION ACCOUNTABILITIES:

• Assist with the allocation and processing of invoices and settlement payments.
• Summarize and analyze claim documents (including historical files) as directed by the Account Manager.
• Work with in-house and outside counsel and the Account Manager to oversee the collection, review, and response to document requests.
• Assist in collection, standardization and assimilation of quantitative data necessary to evaluate large exposures.
• Coordinate specific case research under the direction of the Account Manager including audit of files, and internal research to develop facts.
• Prepare routine reports with the assistance of the Account Manager and provide reporting assistance for special assignments and projects.
• Assist with policy review, analysis and documentation.
• Create detailed coverage charts using MS Excel.
• Review accounts for compliance with audit criteria and assist Account Managers in updating them where necessary.

PERFORMANCE REQUIREMENTS:

• Self-motivated and able to work independently while meeting assigned deadlines.
• Excellent administrative, organizational and interpersonal skills.
• Analytical/quantitative skills and attention to detail are essential.
• Excellent verbal and written communication skills.
• Must be able to speak knowledgably with internal and external clients and prepare comprehensive, concise and grammatically correct reports with little guidance from the Account Manager.

EDUCATION:

• Completion of an accredited paralegal program preferred.

EXPERIENCE:

• Prior office experience.
• Experience with Microsoft Office programs, including ability to create formulas and manipulate data in Excel spreadsheets.

Job Type: Full-time

Salary: $50,000 - $70,000

Disclosure: The annual base salary range posted represents a broad range of salaries around the US and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.