Claims Team Lead - Medical Billing & A/R

GT Independence; Baltimore (MD); On-site; USD 60,000 - 65,000; Full time

Job summary

GT Independence is seeking a Claims Team Leader in Baltimore to supervise a team of claims specialists, ensuring timely submissions, accurate processing, and prompt payments. The role focuses on mentorship, performance oversight, and collaboration with agencies and internal teams.

You will train staff, review metrics, and coordinate A/R activities while upholding service quality and compliance across programs. This is a full-time on-site opportunity in Maryland.

Qualifications

• 2 years of experience relevant to the work performed.
• High School Diploma or GED required; Associate degree preferred
• Strong ability to lead and mentor multiple team members

Responsibilities

• Be the point person for questions from your team members. Coordinate answers with agencies and/or internal departments including Operations.
• Sign off/approve credit memos and employee receivables.
• Assist with administrative accounting procedures per Controller/CFO.
• Audit team performance, monitor team metrics and manage claims process.
• Train new employees and existing employees in department procedures and agency requirements.
• Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist.
• Prepare A/R reports for your team’s agencies to monitor unpaid claims. Work with team members and agencies to collect outstanding payments.
• Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.

Skills

Team leadership

Mentoring

Education

High School Diploma or GED

Associate degree preferred

Job description

GT Independence is seeking a Claims Team Leader in Baltimore to supervise a team of claims specialists, ensuring timely submissions, accurate processing, and prompt payments. The role focuses on mentorship, performance oversight, and collaboration with agencies and internal teams.

You will train staff, review metrics, and coordinate A/R activities while upholding service quality and compliance across programs. This is a full-time on-site opportunity in Maryland.