Claims Support Specialist

One80 Intermediaries

Richmond Heights (OH)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Job summary

An established insurance firm is looking for a Claims Support Specialist to provide essential administrative support in processing life insurance claims. The ideal candidate will manage claims documents and data entry, requiring a high school diploma and attention to detail. This full-time role in Richmond Heights, OH, will grow your expertise in the insurance industry within a team-focused environment.

Qualifications

High school diploma or equivalent required.
Basic understanding of life insurance concepts.
Proficiency with email (Outlook), database research, and accurate data entry/keyboard skills.
Strong attention to detail with the ability to meet competing deadlines effectively.
Organized, adaptable, and able to maintain accuracy under pressure.

Responsibilities

Apply knowledge of various insurance carriers’ standards and guidelines when processing claims.
Print, prepare, and send requests for claims forms, medical records, and other correspondence.
Accurately enter new claims into the claims database.
Monitor the progress of open claims, performing timely follow-ups on outstanding documents.
Carefully review documents to confirm completeness and distinguish between original and copy submissions.
Research and resolve return mail issues promptly.
Provide general administrative assistance to Claims Analysts.

Skills

Attention to detail

Data entry skills

Organizational skills

Adaptability

Basic understanding of life insurance

Education

High school diploma or equivalent

Tools

Email (Outlook)

Job description

Overview

Join to apply for the Claims Support Specialist role at One80 Intermediaries.

As we continue to scale, we are seeking a Life Claims Support Professional to join our growing team. In this role, you will provide essential administrative support for the adjudication of life, terminal illness, long-term care, and waiver of premium claims, ensuring an efficient and accurate claims process.

Your Impact:

Apply knowledge of various insurance carriers’ standards and guidelines when processing claims.
Print, prepare, and send requests for claims forms, medical records, and other correspondence.
Accurately enter new claims into the claims database.
Monitor the progress of open claims, performing timely follow-ups on outstanding documents.
Carefully review documents to confirm completeness and distinguish between original and copy submissions.
Research and resolve return mail issues promptly. Navigate and work efficiently across multiple computer systems.
Provide general administrative assistance to Claims Analysts.

Successful Candidates Will Have:

High school diploma or equivalent required.
Basic understanding of life insurance concepts.
Proficiency with email (Outlook), database research, and accurate data entry/keyboard skills.
Strong attention to detail with the ability to meet competing deadlines effectively.
Organized, adaptable, and able to maintain accuracy under pressure.

One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work® Certification™ for the second consecutive year.

Seniority