Claims Supervisor

Werner Management Inc; Omaha (NE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other coverage

Job summary

Werner Enterprises in Omaha, Nebraska, is seeking an experienced Claims Manager to lead the claims department, review complex files, negotiate settlements, and coach staff through performance and training initiatives. You will oversee administrative and financial functions, generate risk analyses and reports, authorize payments, and provide litigation support while driving productivity, quality control, and strategic case resolution.

Education: high school diploma required; AA degree preferred.

Qualifications

• High school diploma or equivalent required.
• AA degree or some college preferred.
• Two-Three years claims experience preferred.
• Working knowledge of Google, Google Sheets – overall systems knowledge.
• Maintain credentials required to perform functions.

Responsibilities

• Manage, review, and resolve claims, including determining course of action, developing arguments and addressing claimants' rebuttals, conducting preliminary negotiations, and preparing and issuing notices to claimants and other third-parties.
• Manage administrative, financial, accounting, and reporting functions for claims.
• Assist in overall case resolution strategies, settlements, and litigation support.
• Authorise appropriate payment or refers claims to investigators for further review.
• Analyze and identify trends and provide reports as necessary.
• Provide input for forecasting and planning activities.
• Generate risk analysis reports for management.
• Monitor and participate in quality control and reviews.
• Manage and monitor all high-exposure and complex files.
• Oversee operational management of the Claims Department, including overall productivity, efficiency, and accuracy.
• Provide expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing, and adjusting claims.
• Direct claims staff hiring, oversight, coaching, and training.
• Management of BI claims, including a litigation management along with experience in settlement negotiations.

Skills

Leadership experience

Claims handling background

Analytical skills

Communication skills

Education

High school diploma

Associate degree (AA) preferred

Tools

Google Sheets

Job description

ESSENTIAL JOB FUNCTIONS

Manages, reviews, and resolves claims, including determining course of action, developing arguments and addressing claimants' rebuttals, conducting preliminary negotiations, and preparing and issuing notices to claimants and other third-parties. Manages administrative, financial, accounting, and reporting functions for claims. Assists in overall case resolution strategies, settlements, and litigation support. Authorises appropriate payment or refers claims to investigators for further review. Analyzes and identifies trends and provides reports as necessary. Provides input for forecasting and planning activities. Generates risk analysis reports for management. Monitors and participates in quality control and reviews. Manages and monitors all high-exposure and complex files. Oversees operational management of the Claims Department, including overall productivity, efficiency, and accuracy. Provides expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing, and adjusting claims. Directs claims staff hiring, oversight, coaching, and training. Management of BI claims, including a litigation management along with experience in settlement negotiations. Individual should have claims handling background along with leadership/supervisor experience.

EDUCATION AND EXPERIENCE

High school Graduate or equivalent required. AA degree or some college preferred. Two-Three years claims experience preferred. Working knowledge of Google, Google Sheets- overall systems knowledge. Maintain any credentials required to perform functions.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.

• medical plans
• dental plans
• vision plans
• 401(k) plan
• stock purchase plan
• paid time off
• life insurance
• disability plans
• other optional supplemental coverage

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.

We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Werner Enterprises delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada.

With 2023 revenues of $3.3 billion, an industry-leading modern truck and trailer fleet, nearly 14,000 talented associates and our innovative Werner EDGE® technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service.

Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile.

As an industry leader, Werner is deeply committed to promoting sustainability and supporting diversity, equity and inclusion.