Claims Supervisor

Hankey Group; Los Angeles (CA); Remote; USD 75,000 - 98,000; Full time

Job summary

A leading insurance company is seeking a dynamic Claims Supervisor in Los Angeles to manage a team focused on Personal Auto Claims. The role entails optimizing claims processes and ensuring customer satisfaction. Candidates should possess extensive experience in claims supervision and a proven track record in leadership. Comprehensive benefits including medical, retirement plans, and employee discounts are offered.

Benefits

Medical, Dental, Vision insurance

401(k) with employer match

Employee Stock Ownership Plan (ESOP)

Flexible Spending Account

Discounts on parks and movie tickets

AT&T Wireless Discounts

Dell Member Purchase Program

Qualifications

• 5 years of experience in claims handling of bodily injury and property damage claims.
• 3 years experience in claims supervision, specifically in Personal Auto claims.
• Detail-oriented with strong analytical abilities.

Responsibilities

• Manage and lead a team of Personal Auto Claims Adjusters.
• Oversee the claims handling process to ensure timely and accurate resolution.
• Handle complex or escalated claims and ensure fair settlements.

Skills

Leadership

Communication

Analytical Thinking

Problem Solving

Education

Bachelor's degree in a related field

Tools

Claims management software

Microsoft Office Suite

Job description

Claims Supervisor

Los Angeles | Remote |Auto Insurance Claims

Pay Range: $75,000- $98,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Knight Insurance Group is a well-established insurance company committed to providing exceptional service to our clients. We take pride in offering comprehensive insurance solutions and ensuring a seamless claims process for our customers. We are currently seeking a dynamic and experienced individual to join our team as a Claims Supervisor.

As a Claims Supervisor at Knight Insurance Group, you will manage and lead a team of Personal Auto Claims Adjusters. Your primary responsibility will be to oversee and optimize the claims handling process to ensure timely and accurate resolution while maintaining the highest level of customer satisfaction. We are looking for a candidate with a minimum of 8 years of experience in claims who can bring leadership, expertise, and dedication to our team.

What You'll do as a Claims Supervisor

• Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
• Provide guidance and mentorship to claims adjusters, ensuring they meet performance goals and deliver exceptional customer service.
• Monitor claim files for accuracy, compliance, and adherence to company policies and regulatory requirements.
• Collaborate with other departments to streamline processes and enhance the overall claims experience.
• Handle complex or escalated claims and ensure fair and efficient settlements.
• Stay current with industry trends, best practices, and changes in insurance regulations.
• Prepare reports and present claim-related data to management.

Qualifications

What we look for in our Claims Supervisor

• Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.
• Minimum of 3 years of experience in claims supervision, with a strong background in Personal Auto claims with an Insurance Carrier or Third-Party Administrator.
• Litigated claims handling a plus.
• Proven leadership and team management skills.
• Excellent communication and interpersonal skills.
• Excellent writing skills.
• Knowledge of insurance regulations and industry standards.
• Detail-oriented with strong analytical and problem-solving abilities.
• Proficient in using claims management software and Microsoft Office Suite.
• Bachelor's degree in a related field is preferred but not required.

Benefits

What do we offer

• Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account
• Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
• UKG Wallet (access to your pay before payday)
• Tickets at Work- Discounts on parks, museums, movie tickets and much more
• AT&T Wireless Discounts
• Dell Member Purchase Program

Qualifications Experience

Preferred

Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.

Minimum of 3 years of experience in claims supervision, with a strong background in Personal Auto claims with an Insurance Carrier or Third-Party Administrator.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.