Claims Specialist 1

Construction Resources Management; Waukesha (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Medical,Dental,Vision

FSA

EAP

Paid holidays

Profit sharing

Job summary

Walbec Group is seeking a Claims Specialist I to manage Owned Property, Equipment, and Builder's Risk claims across jurisdictions. This in-office role supports investigation, documentation, reporting, follow-up, and timely resolution of claims.

The position requires a bachelor’s degree or 3+ years of relevant experience, strong insurance knowledge, and proficiency with RMIS Origami and MS Office. You will work with Safety, Project Managers, and external partners in a fast-paced environment.

Qualifications

• Bachelor's degree or a minimum of three years of equivalent relevant work experience.
• Prior experience handling property, equipment, Builder's Risk, or multi-line claims preferred.
• Working knowledge of insurance coverage, claims investigation, reserving, damages evaluation, and recovery practices.
• Ability to review and apply relevant insurance policy and contractual provisions.
• Experience with Risk Management Information Systems, Origami, preferred.
• Strong proficiency in Microsoft Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Strong interpersonal skills and the ability to work effectively with internal and external business partners.

Responsibilities

• Investigates Owned Property, Equipment, Builder's Risk, and other assigned claims of simple to moderate complexity.
• Conducts thorough claim and incident investigations.
• Communicates regularly with Safety, Project Managers, field personnel, and other internal departments to obtain claim and incident information and supporting documentation.
• Documents and maintains complete and accurate claim files, including costs, by entering information into Origami RMIS.
• Establishes timely reserves in line with policy and reserving philosophy.
• Evaluates coverage, liability, damages, contractual responsibility, and claim value.
• Reviews applicable policies, contracts, deductibles, coverage provisions, and project documentation.
• Secures reports, estimates, invoices, and supporting documentation.
• Coordinates site inspections when necessary.
• Works with internal and external parties to develop repair or mitigation strategies.
• Monitors claim activity and follows up to ensure timely resolution.
• Identifies recovery opportunities and pursues recovery when appropriate.
• Documents recovery efforts including subrogation.

Skills

Analytical skills

Organizational skills

Problem-solving

Communication skills

Multitasking

Interpersonal skills

Education

Bachelor's degree or 3+ years experience

Tools

Origami RMIS

Microsoft Office

Job description

Job Description:

This position is in-office 5 days a week.

About Walbec Group

Walbecproduces high-quality construction materials and delivers unparalleled professionaldesign,engineeringand construction services atits six companies, including Payne and Dolan, Northeast Asphalt, Zenith Tech, Parisi, Premier Concrete, and Construction Resources Management.Whether building bridges, stabilizing shorelines, rehabilitating structures, or providing site engineering and construction solutions for solar,Walbecis yourbridge toexpertisein construction and engineering.With safety and ethics at the core of everything we do, our experienced professionals are hard at work on commercial and industrial sites throughout the Midwest.

The Position:

Under the direction of the Claims Manager, the Claims Specialist 1 is primarily responsible for handling Owned Property, Equipment, and Builder's Risk claims across multiple jurisdictions. The Claims Specialist 1 serves as a key business partner responsible for the investigation, documentation, reporting, follow-up, and resolution of claims.

This position performs professional-level work requiring the application of legal, analytical, and claims management principles. The individual must be highly organized and detail-oriented, exercise sound judgment, maintain established timelines and deadlines, and effectively manage multiple responsibilities that may require a quick turnaround.

Essential duties and responsibilities are outlined below. Additional duties may be assigned to meet business needs.

Responsibilities:

• Investigates Owned Property, Equipment, Builder's Risk, and other assigned claims of simple to moderate complexity.


• Conducts thorough claim and incident investigations.


• Communicates regularly with Safety, Project Managers, field personnel, and other appropriate internal departments to obtain claim and incident information and supporting documentation.


• Documents and maintains complete and accurate claim files, including associated costs, by entering claim and incident information into the Risk Management Information System, Origami.


• Establishes timely and adequate reserves in accordance with the organization's reserving philosophy and methodology.


• Evaluates questions involving insurance coverage, liability, damages, contractual responsibility, and claim value.


• Reviews applicable insurance policies, contracts, deductibles, coverage provisions, and project documentation.


• Secures necessary official reports, claim forms, estimates, invoices, photographs, receipts, and other supporting documentation.


• Reviews bills, estimates, invoices, and receipts for accuracy, reasonableness, and relevance to the claim.


• Coordinates site inspections when necessary.


• Works with internal and external parties to develop appropriate repair, replacement, mitigation, or resolution strategies.


• Monitors claim activity and follows up with the appropriate parties to ensure claims progress toward timely resolution.


• Identifies potential recovery opportunities and investigates and pursues recovery when appropriate.


• Documents recovery efforts, including subrogation and other applicable sources of reimbursement.


• Maintains appropriate follow-up regarding outstanding documentation, payments, reimbursements, and recovery efforts.


• Applies sound judgment and established claims-handling principles when evaluating coverage, liability, damages, and recovery opportunities.


• Maintains confidentiality of claim, employee, project, and company information.


• Provides cross-coverage for Workers' Compensation, General Liability, Auto Liability, and Auto Physical Damage claims, as necessary.

Requirements:

• Bachelor's degree or a minimum of three years of equivalent relevant work experience.


• Prior experience handling property, equipment, Builder's Risk, or multi-line claims preferred.


• Working knowledge of insurance coverage, claims investigation, reserving, damages evaluation, and recovery practices.


• Ability to review and apply relevant insurance policy and contractual provisions.


• Experience with Risk Management Information Systems, Origami, preferred.


• Strong proficiency in Microsoft Office applications.


• Strong analytical, organizational, and problem-solving skills


• Strong written and verbal communication skills.


• Strong interpersonal skills and the ability to work effectively with internal and external business partners.


• Ability to manage multiple priorities and demanding assignments in a fast-paced environment.


• Ability to exercise sound judgment, maintain established timelines, and meet applicable deadlines.


• Ability to work independently while appropriately escalating complex coverage, liability, contractual, or claim-handling issues.


• High level of discipline and a strong sense of responsibility and accountability.


• Consistent attention to detail and commitment to maintaining complete and accurate claim documentation.


• Valid driver's license and ability to meet applicable company insurability standards.

The Benefits:

• Competitive compensation aligned with industry standards


• Employer PaidMedicalPlan with HRA contribution (eligibility requirements)


• Dental, Vision, andLifeInsurance


• Flex Spending Account (FSA)


• Employee Assistance Program (EAP)


• Company-paidshort and long-term disability coverage


• Paid parental leave


• Generous PTO and paid holidays


• Profit sharing


• RobustWalbectraining and professional development program


• Ongoing career growth opportunities

We are an Equal Employment Opportunity (EEO) and Affiantive Action employer, and it is our practice toprovideequal employment opportunities to all qualified applicants. In addition, it is the policy of the Company tocomply withapplicable federal,stateand local laws governing nondiscrimination in employment in each locality in which the Company has employees. Women and minorities are encouraged to apply!