Claims Representative Internship - Summer 2027

aoins; Mount Pleasant (MI); On-site; USD 20,000 - 29,000; Part time

Job summary

Auto-Owners Insurance in Mount Pleasant, MI invites you to join our team as a claims intern for the summer. You will investigate and assemble facts, determine policy coverage, and assist with paying or denying losses while supporting agents and policyholders.

The position emphasizes communication, data interpretation, and the ability to handle multiple assignments. We welcome current undergraduate students entering junior or senior year who are detail-oriented and eager to learn in a hands-on

Qualifications

• Strong written and verbal communication skills.
• Ability to resolve complex issues and think critically.
• Good data interpretation and analytical abilities.
• Capable of organizing work and handling multiple assignments.
• Detail-oriented with accuracy and thoroughness.

Responsibilities

• Investigate and assemble facts to determine policy coverage and loss amount.
• Learn insurance policies, endorsements, and forms to inform decisions.
• Support the resolution process, including arbitration or mediation as needed.
• Ensure timely and accurate processing of claim payments.
• Assist agents, policyholders, and others as requests come in.
• Handle investigations via phone, mail, and on-site visits.

Skills

Communication

Problem solving

Data interpretation

Multitasking

Detail orientation

Education

Undergraduate student entering junior or senior year

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a claims intern for the summer. The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Qualifications

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret dataAbility to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of pay starts at $18.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.