Claims Processor / Customer Service Representative

PHA Health; Lazy L Mobile Ranch (NE); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Dental insurance

Vision insurance

Paid time off

Matching 401(k)

Job summary

A leading insurance brokerage in Nebraska is seeking a motivated individual for a claims/billing support role. Responsibilities include answering member benefit questions, repricing claims, and maintaining invoices. Ideal candidates should possess excellent communication skills, strong professionalism, and a customer-focused approach. Experience in Microsoft Office is essential. PHA Health offers competitive salary, health benefits, PTO, paid holidays, and a matching 401(k).

Qualifications

• Excellent communication skills and professionalism.
• Ability to build effective customer relationships.
• Intermediate level of experience in Microsoft Office.
• Intermediate level of experience in Microsoft Office products: Word, Excel, Outlook and PowerPoint.
• Be accurate with attention to detail.

Responsibilities

• Answer member benefit questions.
• Reprice claims.
• Create and track invoices.
• Billing claims.
• Provide great customer service.

Skills

Excellent verbal and written communication skills

Strong professionalism

Customer focused

Attention to detail

Microsoft Office proficiency

Education

1 year experience in a claims/billing role

Tools

Word

Excel

Outlook

PowerPoint

Job description

PHA Health, powered by Wilcox Financial Services is a leading insurance brokerage that specializes in offering group employee health benefits. PHA Health provides health plans that are affordable, sustainable, and promote well-being by empowering employers and employees to be financially, emotionally, and physically healthy. Our personal commitment to our team and our clients has created long-lasting and successful relationships.

Essential Duties and Responsibilities

• Answer member benefit questions
• Reprice claims
• Create and track invoices
• Billing claims
• Provide great customer service

Qualifications, Experience, and/or Abilities

• Excellent verbal and written communication skills.
• Strong professionalism.
• Customer focused to establish and maintain effective relationships.
• Intermediate level of experience in Microsoft Office products: Word, Excel, Outlook and PowerPoint.
• Be accurate with attention to detail.

Education and/or Experience

• Preferred but not Required: 1 year experience in a claims/billing role preferred, but we will train the right person!

What We Offer

PHA Health is proud to offer a competitive salary (DOE), health, dental, & vision insurance, PTO & paid holidays, as well as a matching 401(k).