Claims Process Enablement & Communication Lead

Bhhc; San Francisco (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Group Health Insurance

Tuition Reimbursement Program

Job summary

Bhhc in San Francisco is looking for a Claims Communication and Process Enablement Lead to join its Adjusting Team. This role involves translating Claims strategy and ensuring workflows are documented clearly for execution.

The ideal candidate will have at least 7 years in workers' compensation claims management, demonstrating an ability to influence teams and adapt in a dynamic environment.

Benefits include a hybrid work schedule, paid time off, group health insurance, and tuition reimbursement.

Qualifications

• Minimum of seven (7) years of experience in workers compensation claims management.
• Proven ability to convert strategy and system design into practical execution.
• Ability to read, analyze, and interpret Claims laws and regulations.

Responsibilities

• Owns end-to-end documentation of critical Claims workflows.
• Designs and delivers high-quality job aids for decision making.
• Partners with Claims leadership to ensure clear communication on changes.

Skills

Claims management experience

Process orientation

Strong communication

Proficient in Microsoft Office

Education

Bachelor's degree

Tools

Power BI

Claims Management Systems

Job description

Bhhc in San Francisco is looking for a Claims Communication and Process Enablement Lead to join its Adjusting Team. This role involves translating Claims strategy and ensuring workflows are documented clearly for execution.

The ideal candidate will have at least 7 years in workers' compensation claims management, demonstrating an ability to influence teams and adapt in a dynamic environment.

Benefits include a hybrid work schedule, paid time off, group health insurance, and tuition reimbursement.