Claims Process Enablement & Communication Lead

Bhhc; Sacramento (CA); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Hybrid Work Schedule (up to 2 days work from home)

Paid Time Off

Group Health Insurance

Job summary

Bhhc in Sacramento is seeking a Claims Communication and Process Enablement Lead to join its Adjusting Team. This role focuses on translating Claims strategy into clear practices, ensuring consistent adoption across teams.

Candidates should have a Bachelor's degree, extensive experience in workers compensation claims management, and strong process and communication skills. Benefits include a hybrid work schedule, health insurance, and retirement savings plans.

Qualifications

• Bachelor's degree from an accredited four-year college or university.
• Minimum of seven (7) years of experience in workers compensation claims management.
• Strong ability to influence without direct authority.

Responsibilities

• Own end-to-end documentation of critical Claims workflows.
• Translate complex workflows into clear process maps.
• Establish and enforce documentation standards.

Skills

Claims Management Systems (CMS)

Process orientation

Critical thinking

Proficient in Microsoft Office

Strong communication skills

Education

Bachelor's degree

Prosci Change Management Certification

Project Management Professional (PMP)

Tools

Power BI

Job description

Bhhc in Sacramento is seeking a Claims Communication and Process Enablement Lead to join its Adjusting Team. This role focuses on translating Claims strategy into clear practices, ensuring consistent adoption across teams.

Candidates should have a Bachelor's degree, extensive experience in workers compensation claims management, and strong process and communication skills. Benefits include a hybrid work schedule, health insurance, and retirement savings plans.