Claims Operations Specialist

Socket.dev; Columbia Township (MO); On-site; USD 2,707,000 - 3,856,000; Full time

Benefits offered by this job

Health, Dental, Vision andPrescription

SAVINGS and Profit Sharing 401(k)

Paid Time Off

Wellness Program

Dress for Your Day

Flexible Scheduling

And much more!

Job summary

Shelter is seeking a Claims Operations Specialist to serve as the primary contact for agents, insureds, and the Roadside Assistance vendor. The role involves representing the Claims Department in system and forms processes, plus training and setup for catastrophe claims.

Ideal candidates will have strong investigative and communication skills, the ability to work independently, and excellent time management. Compensation includes benefits and a full rewards package beyond base pay.

Qualifications

• Excellent investigative and communication skills.
• Ability to research, analyze and make sound decisions.
• Superior interpersonal skills.
• Must be able to work independently and effectively manage time.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Responsibilities

• Serve as the primary contact for agents, insureds and our Roadside Assistance vendor regarding Shelter's Roadside Assistance program.
• Represent the Claims Department in Claims Administration System and forms/letters business process development, testing, maintenance and training.
• Assist in the setup and training of the Administrative process of Catastrophe claims.
• Provide support for Claims personnel with CWS and workflow issues.

Skills

Investigative skills

Communication skills

Research and analysis

Interpersonal skills

Time management independence

Job description

A company built to serve you. It's your career, Shelter it!

Claims Operations Specialist

$23.82 / hour minimum starting pay

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

Serve as the primary contact for agents, insureds and our Roadside Assistance vendor regarding Shelter's Roadside Assistance program. Represent the Claims Department in Claims Administration System and forms/letters business process development, testing, maintenance and training. Assist in the setup and training of the Administrative process of Catastrophe claims. Provide support for Claims personnel with CWS and workflow issues.

What We're Looking For:

• Excellent investigative and communication skills
• Ability to research, analyze and make sound decisions
• Superior interpersonal skills
• Must be able to work independently and effectively manage time
• Ability to perform the essential functions of the position, with or without a reasonable accommodation

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!