Claims ManagerPI Law Firm TexasFullTimeNo Remote

Ruhmann Law Firm; El Paso (TX); Remote; USD 90,000 - 120,000; Full time

Job summary

Ruhmann Law Firm in El Paso, TX seeks a seasoned Claims Manager to oversee personal injury claims from intake through settlement. This in-office leadership role partners with attorneys, case managers, medical providers, and insurers to optimize case value and ensure efficient handling.

The ideal candidate has 5+ years in PI claims, strong negotiation, and supervisory experience. Bilingual English/Spanish is highly valued; notary eligibility in TX or NM is required.

Qualifications

• 5+ years of experience handling personal injury claims or related roles.
• Bilingual English/Spanish strongly preferred or required.
• Experience negotiating bodily injury claims with insurance companies is a plus.
• Leadership or supervisory experience preferred.

Responsibilities

• Oversee personal injury claims including auto, trucking, and premises liability.
• Review case files to evaluate liability, damages, and settlement value.
• Develop claim strategies with attorneys to maximize recovery for clients.
• Supervise claims staff, including case managers and legal assistants.
• Prepare and review demand packages with medical summaries and billing analysis.
• Negotiate with insurance adjusters and defense counsel.
• Maintain accurate case documentation in the case management system.
• Communicate regularly with clients regarding case progress and settlement offers.

Skills

Bilingual English/Spanish

Leadership / Supervisory experience

Notary eligibility (TX/NM)

Legal case management software

Tools

Legal case management software

Job description

Claims Manager - Personal Injury Law Firm

El Paso, TX | Full-Time | In-Office Position (No Remote Work)

Position Summary

We are seeking an experienced Claims Manager to oversee the handling of personal injury claims from intake through settlement. This position works closely with attorneys, case managers, medical providers, and insurance companies to ensure claims are handled efficiently and strategically to maximize case value.

This is a full-time, in-office leadership role requiring daily collaboration with attorneys and staff.

Responsibilities

• Manage and oversee personal injury claims, including auto accidents, trucking accidents, and premises liability cases
• Review case files to evaluate liability, damages, and settlement value
• Develop claim strategies with attorneys to maximize recovery for clients
• Supervise claims staff, including case managers and legal assistants
• Prepare and review demand packages, including medical summaries and billing analysis
• Negotiate with insurance adjusters and defense counsel
• Maintain accurate case documentation in the firm's case management system
• Communicate regularly with clients regarding case progress and settlement offers

Qualifications

• 5+ years of experience in personal injury claims handling, insurance adjusting, or pre-litigation case management
• Experience negotiating bodily injury claims with insurance companies
• Strong knowledge of personal injury claims and settlement processes
• Leadership or supervisory experience preferred
• Ability to review medical records and billing documentation
• Experience with legal case management software preferred
• Bilingual (English/Spanish) strongly preferred or required

Additional Requirements

• Must be eligible to obtain a Notary Public commission in Texas or New Mexico
• Ability to notarize settlement agreements, affidavits, and legal documentation

Position requires working in-office only. Remote or hybrid work is not available.

Schedule Full-Time | Monday - Friday | In Office

Because many of our clients are Spanish-speaking, bilingual candidates are highly valued.

This attracts higher-quality bilingual professionals instead of basic translators.