In-Office Personal Injury Claims Manager – El Paso

Ruhmann Law Firm; El Paso (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Ruhmann Law Firm in El Paso seeks an experienced Claims Manager to oversee personal injury claims from intake to settlement. This in-office leadership role collaborates with attorneys, case managers, medical providers, and insurers to maximize case value and ensure efficient handling.

You will manage teams, develop claim strategies, review medical summaries, negotiate with adjusters, and maintain meticulous case documentation while keeping clients informed about progress and settlement options.

Qualifications

• 5+ years of experience in personal injury claims handling, insurance adjusting, or pre-litigation case management.
• Experience negotiating bodily injury claims with insurance companies.
• Strong knowledge of personal injury claims and settlement processes.
• Leadership or supervisory experience preferred.
• Ability to review medical records and billing documentation.
• Experience with legal case management software preferred.
• Bilingual (English/Spanish) strongly preferred or required.

Responsibilities

• Manage and oversee personal injury claims, including auto accidents, trucking accidents, and premises liability cases.
• Review case files to evaluate liability, damages, and settlement value.
• Develop claim strategies with attorneys to maximize recovery for clients.
• Supervise claims staff, including case managers and legal assistants.
• Prepare and review demand packages, including medical summaries and billing analysis.
• Negotiate with insurance adjusters and defense counsel.
• Maintain accurate case documentation in the firm’s case management system.
• Communicate regularly with clients regarding case progress and settlement offers.

Skills

Bilingual English/Spanish

Leadership

Negotiation

Case management

Notary (Texas)

Tools

Legal case management software

Job description

Ruhmann Law Firm in El Paso seeks an experienced Claims Manager to oversee personal injury claims from intake to settlement. This in-office leadership role collaborates with attorneys, case managers, medical providers, and insurers to maximize case value and ensure efficient handling.

You will manage teams, develop claim strategies, review medical summaries, negotiate with adjusters, and maintain meticulous case documentation while keeping clients informed about progress and settlement options.