Claims - Managed Care Coordinator I - II

Cincinnati Insurance Company; Fairfield (OH); On-site; USD 23,000 - 30,000; Full time

Job summary

The Cincinnati Insurance Companies are seeking a Managed Care Coordinator in our Medical Resource Unit. The role focuses on coordinating and supporting managed care services for claims, with a pay range of $17.00–$22.00 per hour.

Eligible associates may receive an annual cash bonus and stock incentives based on performance. Key duties include reviewing invoices, coordinating with vendor partners, and ensuring process consistency across the organization.

Qualifications

• Strong customer service mindset with attention to detail.
• Ability to communicate clearly both verbally and in writing.
• Comfortable working in a team and coordinating with external partners.

Responsibilities

• Review and pay claims invoices; coordinate revisions as needed.
• Collaborate with managed care vendors and internal teams for consistent processes.
• Support Managed Care, No Fault Claims, and Medicare within the Medical Resource Unit.
• Participate in projects and meet deadlines.

Skills

Customer service

Time management

Verbal and written communication

Team work

Vendor coordination

Tools

Adobe

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Description

MAKE A DIFFERENCE Share your talents and develop your skills as you build a career in a professional environment with a personal feel.

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate thatActions Speak Louder in Person.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

The Medical Resource Unit is currently seeking aManaged Care Coordinatorto coordinate and support managed care services for Claims.

The pay range for this position is $17.00 - $22.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities.Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

communicatewith vendor partners and coordinatesreferrals for managed care services documentfile

assignments and directions with high attention to detail

• completereview and payment of claims invoices, coordinating revisions as necessary
• collaboratewith managed care vendor partners and internal stakeholders to ensure process consistency
• work in team environment as part of Medical Resource Unit supporting Managed Care, No Fault Claims, and Medicare
• work on projects as requested

Be equipped with:

• portray a positive attitude in job performance through verbal and written communication
• show initiative in assisting and educating other associates
• focuses on customer service
• demonstratesstrong time management skills and ability to prioritize work
• proficient with Adobe, Microsoft Outlook, Word, Excel, Access
• strive for data accuracy and consistency
• experience with claims and managed care programs preferred
• experience with case management services preferred
• claims system knowledge preferred
• knowledge in Medicare reporting rules preferred
• willing to participate in additional claims education

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated.To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices .