Claims Internship Summer 2027 - El Paso, TX

001 Sentry Insurance Company; El Paso (TX); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid work schedule

Laptop & monitors provided

Meal stipend

Job summary

Sentry is offering a claims internship designed to give hands-on experience with a mentor and opportunities to network with leadership across the company. You’ll learn how claims are handled, supported by real work tasks and a structured internship program that values practical experience and professional growth.

The program emphasizes learning through hands-on negotiations, policy verification, and thorough documentation, with a hybrid work schedule and mentorship from seasoned professionals.

Qualifications

• Pursuing an undergraduate or associate degree in Business, Insurance, Communication, or a related field
• Obtain a minimum in-major GPA of 3.00
• Expected graduation of May 2029
• Bilingual in English and Spanish preferred
• Obtain required licensing as needed
• Sentry does not offer employment in this position to holders of F‑1, J‑1, and H‑1 Visas for the purpose of obtaining practical experience

Responsibilities

• Gain hands‑on insight into claims negotiations and settlement processes to help reach fair resolutions for customers
• Stand by customers during stressful times, guiding them through the claims process with genuine care and understanding
• Review policy details to accurately verify coverage and policy limits for current customers
• Dive into the details of a loss by gathering facts and reviewing documentation to understand what happened
• Maintain clear, thorough records of all investigations, communications, and steps taken throughout the claims process

Skills

Claims knowledge

Customer service

Communication

Teamwork

Education

Pursuing undergraduate degree

Tools

CRM software

Job description

In this internship, you'll gain hands‑on experience and work with a mentor to learn all about the Claims role and network with leadership at social events. Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the claims internship, you will work with a mentor to learn what claims are and how they play a vital role in the company’s success, as well as how claims are handled. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas.

What You’ll Do

• Gain hands‑on insight into claims negotiations and settlement processes to help reach fair resolutions for customers.
• Stand by customers during stressful times, guiding them through the claims process with genuine care and understanding.
• Review policy details to accurately verify coverage and policy limits for current customers.
• Dive into the details of a loss by gathering facts and reviewing documentation to understand what happened.
• Maintain clear, thorough records of all investigations, communications, and steps taken throughout the claims process.

What it Takes

• Pursuing an undergraduate or associate degree in Business, Insurance, Communication, or a related field
• Obtain a minimum in‑major GPA of 3.00
• Expected graduation of May 2029
• Bilingual in English and Spanish preferred
• Obtain required licensing as needed
• Sentry does not offer employment in this position to holders of F‑1, J‑1, and H‑1 Visas for the purpose of obtaining practical experience

What we’re looking for

• Critical thinking: You enjoy solving problems and looking at challenges from different angles.
• Independent decision‑making: You’re comfortable taking initiative and making thoughtful choices on your own.
• Team collaboration: You’re a natural team player who loves working together toward shared goals.
• Empathy: You lead with genuine care and understanding for others, especially when they need it most.
• Organization: You stay organized, efficient, and focused even when juggling a few things at once.

What You’ll Receive

• Meaningful experience & mentorship: Dive right into a professional corporate setting where you can add value, build your skills, and get direct exposure to company leadership and executives.
• Flexibility and a complete setup: Enjoy a hybrid schedule—work from home on Mondays and Fridays and collaborate in the office Tuesday through Thursday—plus all the tech you need, including a laptop and monitors.
• Financial and living support: Benefit from competitive pay, free housing and parking close to our offices, and a meal stipend depending on your location.
• Connection and community: Build your professional network and make friends through team social events, community involvement, and networking opportunities.

Why Join Sentry?

At Sentry, we believe our people are the heart of our success. We’re proud to be recognized for both our strong growth and the culture we’ve built—recently ranking No. 529 on the 2026 Fortune 1000 (marking our first time in the top 600) and earning spots on Forbes’ lists for America’s Best Midsize Employers and Best Employers for New Grads, as well as Newsweek’s America’s Greatest Workplaces for Women and Diversity. These honors reflect our commitment to your professional satisfaction and growth.

Building on a Legacy

Our future is bright, but it’s anchored in a long history of stability. Since our founding in 1904, we’ve dedicated ourselves to helping businesses protect their futures. That trust has made us one of the largest and most financially stable mutual insurance companies in the U.S. We’re proud to have maintained an A+ rating from A.M. Best, the industry’s leading authority, for over 30 years.

Your Career, Our Community

Whether you’re working at our headquarters in Stevens Point, Wisconsin, or one of our many offices across the country, you’ll find a challenging and rewarding environment. Explore the Our Teamstab on our Career Page to see the diverse career paths we offer, with a focus on ongoing development and professional growth. Ready to own your future? Join us at Sentry, opportunities await!

Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Our associates are the most important part of our company. We became one of the most financially strong mutual insurance companies in the U.S. by striving to provide the best possible service to our business customers. We do this by having conversations, forming relationships, and getting to know the people we work with and their businesses. We make that same commitment to our associates. When you join Sentry, we don’t just want you to perform tasks each day. We want you to enjoy your time with us.

You’re in the driver’s seat of your career path here—sharing feedback, creating goals, accessing professional development resources, and identifying how you can contribute to both your success and the success of the company. Yes, we work hard. But we work with the purpose of helping others, and with the understanding that there’s more to life than work. We invite you to learn more about us. You’ll find we’re much more than insurance.