Claims Intern

Mapfre; Webster (MA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

One-on-one mentorship

Networking opportunities

Professional development

Job summary

Mapfre offers a 10-week paid Summer Internship Program in Massachusetts, running from June 7 to August 13, 2027. As a Claims Intern, you will learn how insurance claims are investigated and resolved while gaining hands-on experience and mentorship within a Fortune 500 insurer.

You will assist with auto damage claims, support coverage reviews, interact with customers and facilities, and participate in networking and professional development activities.

Qualifications

• Currently enrolled as a rising junior or senior pursuing a Bachelor's degree.
• Master's degree student is acceptable.
• Preferred majors include Business, Finance, Accounting, Analytics, Information Systems, Computer Science, or related fields.

Responsibilities

• Assist with auto physical damage claims.
• Support coverage reviews and liability investigations.
• Communicate with customers, repair facilities, and other stakeholders.
• Research claim information and maintain documentation.
• Participate in networking, mentorship, and professional development activities.

Skills

Communication skills

Interpersonal skills

Customer focus

Attention to detail

Problem solving

Multi-tasking

Business analytics

Insurance interest

Education

Bachelor's degree (in progress)

Master's degree student

Tools

Microsoft Office

Job description

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Join Mapfre's 10-week paid Summer Internship Program (June 7 - August 13, 2027) and gain hands‑on experience, professional mentorship, and valuable exposure to the insurance industry while working on meaningful projects.

As a Claims Intern, you'll work alongside experienced professionals, develop business and customer service skills, and learn how insurance claims are investigated and resolved.

What You'll Do

• Assist with auto physical damage claims.
• Support coverage reviews and liability investigations.
• Communicate with customers, repair facilities, and other stakeholders.
• Research claim information and maintain documentation.
• Participate in networking, mentorship, and professional development activities.

What We're Looking For

Education

Currently enrolled as:

• A rising Junior or Senior pursuing a Bachelor's degree, or
• A Master's degree student.

Preferred majors include Business, Finance, Accounting, Analytics, Information Systems, Computer Science, or related fields.

Skills & Qualifications

• Strong communication and interpersonal skills.
• Customer-focused with strong attention to detail.
• Eager to learn and solve problems.
• Ability to manage multiple priorities in a fast-paced environment.
• Interest in business, analytics, customer experience, or insurance.

Preferred

• Customer service, retail, office, or call center experience.
• Experience working on teams, student organizations, or group projects.
• Familiarity with Microsoft Office.

What You'll Gain

• Hands‑on experience in a Fortune 500 insurance environment.
• One‑on‑one mentorship from industry professionals.
• Professional development and networking opportunities.
• Exposure to claims operations and business processes.
• Consideration for future internship or full‑time opportunities with Mapfre.

Why Choose Mapfre?

At Mapfre, interns don't just observe—they contribute. You'll gain hands‑on experience, work alongside experienced professionals, and develop skills that can help shape your future career path.

Mapfre is a leading global insurance company with operations in 38 countries. As thelargest auto and home insurer in Massachusetts, we combine international strength with deep localexpertise. Our culture is built on collaboration, integrity, innovation, and continuous learning, creating an environment where emerging talent can grow, contribute, and thrive.

Pay Transparency:

The typical starting payrange for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Pay Range

$20.00 - $22.00/hr

Nearest Major Market: Worcester

Job Segment: Call Center Representative, Summer Internship, Customer Service Representative, Call Center, Liability, Customer Service, Entry Level, Insurance