Claims Intake Specialist

Dearborn Life Insurance Co; Downers Grove (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Dearborn Life Insurance Co in Downers Grove, IL seeks a claims professional to support benefits administration and claims processing. A high school diploma with claims experience or a bachelor’s degree with minimal claims experience qualifies, with strong customer service and organizational abilities expected.

The role requires familiarity with state regulations and ERISA, plus proficient use of Word, Excel, PowerPoint and Lotus Notes.

Qualifications

• Eligible candidates must have a High School Diploma or GED with 3 years of claims experience, or a Bachelor's degree with 1 year of claims experience.
• Excellent customer service experience
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks at once
• Knowledge of state regulations, statutes, and ERISA
• Clear and concise verbal and written communication skills

Skills

Customer service

Organizational skills

Multitasking

Communication skills

Education

High School Diploma or GED

Bachelor's degree

3 years claims experience OR 1 year with Bachelor's

Tools

Word

Excel

PowerPoint

Lotus Notes

Job description

At Dearborn, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

• High School Diploma OR GED and 3 years of claims experience OR Bachelor degree and 1 year of claims experience
• Customer Service experience
• Organizational skills
• Ability to handle multiples tasks at once
• Knowledge of state regulations, statutes, and ERISA
• Clear and concise verbal and written communication skills
• PC proficiency in Word, Excel, PowerPoint, Lotus Notes

PREFERRED JOB REQUIREMENTS

• Knowledge of ECM, STAR (Claim System), Genelco/GIAS, Siebel, UTS, Casetrak, Docsql, Benefits Manager, ImagePlus, and Index Assist Tool
• Aptitude for math and critical thinking skills
• Knowledge of state regulations, statutes, and ERISA
• Detailed oriented

Pay Transparency Statement

From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range $17.75 - $28.39 Exact compensation may vary based on skills, experience, and location.

Dearborn Group Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Dearborn Group is the trade name for Dearborn Life Insurance Company. Since 1969, we have been providing ancillary benefits to employer groups across the country. As the ancillary subsidiary of Health Care Service Corporation (HCSC), we designed our suite of employer-paid and voluntary insurance solutions—life, short- and long-term disability, vision, critical illness and accident insurance—to help employers provide a comprehensive benefits package that gives their employees and their families complete peace of mind.

Dearborn Life Insurance Co, a subsidiary of Health Care Service Corporation, is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.