Claims Coordinator

imh; Nevada (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

Intermountain Health in Las Vegas, NV is seeking an administrative clerk to provide essential support for MSO teams. The role handles mail, scans and uploads claims, processes correspondence, and assists with special handling of claims.

This on-site position requires strong multi-tasking, clear written and verbal communication, and a focus on customer service. Typical hours are 7:00 AM to 3:30 PM, Monday through Friday, with a comprehensive benefits package.

Qualifications

• Ability to multitask with accuracy and timeliness.
• Effective verbal and written communication skills.
• Strong focus on positive customer service.

Responsibilities

• Open and sort mail from the US postal service and upload images for task assignment.
• Scan and process refund checks and monitor tracking spreadsheet.
• Scan and upload claims and correspondence received.
• Print and prepare letters and misdirected documents for mailing.
• Create letters and tasks for medical review.
• Assist Examiners with special handling of claims.
• Respond to administrative inquiries and resolve questions.
• Support teams on assigned projects.
• Handle customer service calls and less complex claims processing.
• Maintain the minimum accuracy standard and follow up timely to meet compliance standards.

Job description

Job Description:

The position provides administrative and clerical support for the MSO Teams.

Schedule

• MONDAY–FRIDAY | 7:00 AM – 3:30 PM
• NO OBSERVED HOLIDAYS
• NO WEEKENDS
• ON-SITE POSITION (NOT REMOTE)

Job Essentials

• Open and sort mail from the US postal service and upload electronic images for task assignment.
• Scan and task refund checks and monitor tracking spreadsheet.
• Scan and upload claims and correspondence received.
• Print and prepare letters and misdirected documents for mailing.
• Create letters and tasks for medical review.
• Assist Examiners with special handling of claims.
• Respond to and resolve administrative inquiries and questions.
• Projects as assigned to support teams.
• Customer service calls and less complex claims processing.
• Maintains the minimum accuracy standard and follows up timely to meet compliance standards.

Minimum Qualifications

• Demonstrated ability to perform multiple tasks with accuracy and in a timely manner.
• Demonstrated effective verbal and written communication skills.
• Demonstrated focus on positive customer service.

Preferred Qualifications

• One year experience in a clerical capacity.
• One year in a customer focused setting.
• Experience working in a healthcare setting.

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Nevada Central Office

Work City:

Las Vegas

Work State:

Nevada

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.85 - $25.61

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we usethe artificial intelligence (“AI”) platform, HiredScore to improve your job application experience.HiredScore helps match your skills and experiences to the best jobs for you. WhileHiredScore assists in reviewing applications, all final decisions are made byIntermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.