Claims Casualty Claims Representative II

Georgia Farm Bureau; Macon (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Georgia Farm Bureau is seeking a Claims Casualty Claims Representative II to manage automobile claim investigations and settlements in a HOME OFFICE, on-site in Macon, GA. The role requires strong communication, analytical skills, and the ability to handle multiple claims with confidentiality.

The candidate should have a 4-year college degree or equivalent experience in property casualty insurance, plus familiarity with Excel and Word.

Qualifications

• Requires a 4-year college degree or 4+ years in property casualty insurance.
• Farm Bureau experience preferred.
• AIC, CPCU or other insurance cert desired.
• Must read, analyze and interpret procedures and documents.
• Proficient with Excel, Word, and web-based tools.

Responsibilities

• Investigate, evaluate, and adjust automobile claims including minor bodily injury and non-injury.
• Determine policy coverages, investigate, negotiate and settle casualty claims.
• Establish reserves and monitor through the life of the file.
• Prepare responses to Arbitration filings by adverse parties.
• Maintain a diary system and handle multiple claims.
• Conduct settlement negotiations with claimants and policyholders.
• Maintain confidentiality.

Skills

Communication

Customer service

Computer literacy

Education

Bachelor's degree

Tools

Excel

Word

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Claims Casualty Claims Representative II

• On-site
• HOME OFFICE
• Full-Time

Locations

Showing 1 location

MACON, GA 31210, USA

Description

DESCRIPTION OF ESSENTIAL DUTIES:

• Investigate, evaluate, and adjust automobile claims including minor bodily injury, non-injury, total loss, and medical payments claims
• Determine proper policy coverages, investigate, evaluate, negotiate and equitably settle all assigned casualty claims in accordance with company guidelines and best claims practices.
• Establish and authorize reserve and claim payments and monitor reserves through the life of the file.
• Prepare responses to Arbitration filings by adverse parties.
• The employee will be expected to handle numerous claims and to maintain a healthy diary system.
• Settlement negotiations with claimants, policy holders, and other parties are crucial to the position.
• Ability to multitask and address unexpected situations while showing the flexibility to do so.
• Maintain high standards of professional conduct while delivering superior customer service.
• The employee may assist other key Claims units in times of
• Continue job development through training.
• Maintain a high degree of confidentiality.

OTHER RESPONSIBILITIES/REQUIREMENTS

Other duties as assigned by Manager or Supervisor

QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS:

• Requires:
  • 4 year college degree; or
  • 4+ years combination of college and work experience in property casualty insurance.
  • Farm Bureau experience preferred.
• AIC, CPCU or other insurance certification desired.
• The employee is expected to begin the introduction to INS Series within 1 year of hiring date.
• Must be able to read, analyze and interpret procedures, regulations, instructions, manuals and other documents as required. Excellent telephone, public relations and oral/written communication skills are
• Must be able to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, or schedule
• Must possess basic skills and be proficient or have demonstrated aptitude with computers including experience with Excel, Word, and web-based

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• While performing the duties of this job, the employee is required to operate in a normal office environment with occasional travel necessary to visit office locations, conduct investigations, attend conferences/training classes and
• The employee is required to sit, use hands to finger, handle controls and talk and hear.
• The employee frequently is required to reach with hands and
• The employee is occasionally required to stoop, lift, and move up to 30
• Specific vision requirements by this job include close vision.
• Must maintain a valid Georgia driver’s license

EOE M/F/D/V AA

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Skills

Preferred

Customer Service Novice

Computer Literacy Novice

Communication Novice

Education

Preferred

Bachelors or better.

Licenses & Certifications

Preferred

GA Driver's License