Claims Associate Trainee: Hybrid Schedule & Growth

International Association of Insurance Professionals (IAIP); Raleigh, Northern (NC, KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

26 PTO Days

401(k) Company Match

Hybrid work environment

Training and development opportunities

Healthcare and wellness programs

Performance-based bonuses

College loan assistance

Educational assistance

Mentorship program

Dress for Your Day Policy

Job summary

IAT Insurance Group is seeking entry-level Claims Associates for our Raleigh, North Carolina office. This program offers a structured rotational training path across Auto, Property, and Compliance, with hands-on exposure and classroom instruction, leading to a permanent role aligned with interests and business needs.

The program emphasizes foundational claims handling, professional communication, and adherence to policy, with hybrid work options (in office Mon-Wed, remote Thu-Fri).

Qualifications

• Associate's degree with 2 years of relevant experience (May 2027 graduates will be considered).
• Bachelor's degree preferred (May 2027 graduates will be considered).
• Desire and ability to travel.
• Excellent oral and written communication, problem solving and analytical skills as well as demonstrated leadership, professionalism, organization and time management.
• Must be authorized to work in the United States without visa sponsorship by employer, now or in the future.

Responsibilities

• Participate in a comprehensive rotational training program across multiple Claims functions.
• Learn and apply fundamental insurance principles, policy coverage concepts, and claims handling procedures.
• Assist in the investigation, evaluation, and resolution of claims under guidance of experienced claims professionals.
• Develop understanding of Auto, Property, and Compliance claim operations.
• Complete required licensing, compliance, and technical training programs.
• Participate in job shadowing sessions, workflows, and hands-on claim handling activities.
• Review claim documents, reports, photographs, estimates, and supporting materials.
• Communicate professionally with policyholders, agents, vendors, and internal partners.
• Use claims management systems to document activity and support processing.
• Maintain accurate and timely claim file documentation.
• Complete assigned projects and capstone activities for learning and growth.
• Demonstrate strong customer service, problem-solving, and time-management skills.
• Adhere to company policies, regulatory requirements, and fair claims handling practices.
• Partner with leadership to identify long-term placement within Claims.
• Perform other duties as assigned.

Skills

Communication

Problem solving

Analytical skills

Leadership

Time management

Organization

Education

Associate's degree

Bachelor's degree

Job description

IAT Insurance Group is seeking entry-level Claims Associates for our Raleigh, North Carolina office. This program offers a structured rotational training path across Auto, Property, and Compliance, with hands-on exposure and classroom instruction, leading to a permanent role aligned with interests and business needs.

The program emphasizes foundational claims handling, professional communication, and adherence to policy, with hybrid work options (in office Mon-Wed, remote Thu-Fri).