Claims Assistant - Ontario, CA (In-Office)

Sedgwick; Riverside (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Sedgwick Claims Management Services Ltd in Ontario, CA (On-Site) is seeking an entry-level Claims Assistant to support the claims staff and perform basic office tasks. The role involves data entry, note review, payments, mail handling, and correspondence with clients and medical providers.

You will also assist with scheduling medical appointments, answer calls, and generate standard letters and reports as required, contributing to a smooth claims process.

Qualifications

• High school diploma or GED required.
• Excellent oral and written communication.
• PC literate, including Microsoft Office products.

Responsibilities

• Set up and enter new claims into the claims management system.
• Input and review notes/diaries in the system as instructed.
• Process payments and mail; handle filing, faxing and copying.

Skills

Oral communication

Written communication

MS Office

Organizational skills

Teamwork

Deadline-driven

Education

High school diploma or GED

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceClaims Assistant - Ontario, CA (In-Office)Claims Assistant - Workers Compensation | Ontario, CA (On-Site)Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.Enjoy flexibility and autonomy in your daily work and your career path.Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.ARE YOU AN IDEAL CANDIDATE? We are seeking enthusiastic and service-oriented individuals for an entry-level position.OFFICE LOCATION: Ontario, CA (On-Site)PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks depending on the client program.ESSENTIAL FUNCTIONS and RESPONSIBILITIESSets up and enters new claims into claims management system.Inputs and reviews notes/diaries in claims management system as instructed.Processes payments.Processes mail; handles filing, faxing and photocopying.Reviews, prepares, creates, and/or sends letters, reports, and forms.Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.Other activities/projects as assigned including the preparation and distribution of computer reports.ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.Supports the organization's quality program(s).QUALIFICATIONSEducation & LicensingHigh school diploma or GED required.ExperienceSix (6) months of clerical or customer service experience or equivalent combination of education and experience required.Skills & KnowledgeExcellent oral and written communicationPC literate, including Microsoft Office productsStrong organizational skillsAbility to work in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical: Computer keyboarding, travel as requiredAuditory/Visual: Hearing, vision and talkingNOTE: Credit security clearance, confirmed via a background credit check, is required for this position.TAKING CARE OF YOUReferral incentive program.Career development and promotional growth opportunities.A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $18.00-$23.00.00/hour. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.