Claims Assistant I - SSL

RSLI

Town of Canandaigua (NY)

Hybrid

USD 24,000 - 30,000

Full time

2 days ago

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Benefits offered by this job

Annual performance bonus

401(k) company match

Medical plans (3 options) including Rx

Dental and vision coverage

Life & Disability Insurance

Paid Parental Leave & Adoption Aid

Hybrid work arrangements

Tuition Reimbursement & CE

Paid Time Off 20 days + 9 holidays

Volunteer days & EAP

Employee Resource Group

Job summary

Reliance Matrix in Canandaigua, NY is seeking a Claims Assistant to support the Standard Security claims department. You will file claimant information, input leave and disability claims, process mail, faxes, and emails, and uphold HIPAA confidentiality. The role emphasizes teamwork and adherence to department standards.

The position offers a pathway to contribute within a collaborative environment with hybrid work options and a competitive compensation package.

Qualifications

High School Diploma, or equivalent, required.
Ability to handle confidential information with the utmost judgment and discretion.
Type at least 40-wpm.
Demonstrate prioritization and organization skills.
Ability to communicate clearly and succinctly verbally and in writing.
Must be able to work in a team oriented environment.

Responsibilities

Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed.
Accurately inputting Paid Family Leave and Disability claims into the system with oversight and manager interaction when needed.
Open and distribute incoming mail.
Supporting multiple incoming faxes.
Supporting multiple incoming /outgoing emails with oversight and manager interaction when needed.
Maintaining adherence to all department standards (policies, procedures, schedules, and assignments)
Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPAA rules and regulations
Duties, responsibilities and activities may change at any time with or without notice.

Skills

Typing speed 40 wpm

Confidential information handling

Communication skills

Prioritization and organization

Teamwork

Education

High School Diploma or equivalent

Job description

Job Responsibilities and Requirements

KEY RESPONSIBILITIES

other duties as assigned

The Claims Assistant is an administrative support position within the Standard Security claims department.

Duties and Responsibilities:

Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed.
Accurately inputting Paid Family Leave and Disability claims into the system with oversight and manager interaction when needed.
Open and distribute incoming mail.
Supporting multiple incoming faxes.
Supporting multiple incoming /outgoing emails with oversight and manager interaction when needed.
Maintaining adherence to all department standards (policies, procedures, schedules, and assignments)
Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPAA rules and regulations
Duties, responsibilities and activities may change at any time with or without notice.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES, AND/OR RELATED EXPERIENCE

or equivalent experience gained from any combination of formal education, on-the-job training, and/or work and life experience

High School Diploma, or equivalent, required.
Ability to handle confidential information with the utmost judgment and discretion.
Type at least 40-wpm
Demonstrate prioritization and organization skills.
Ability to communicate clearly and succinctly verbally and in writing
Must be able to work in a team oriented environment.

Ability to Travel: None

PHYSICAL REQUIREMENTS

When used in the description below, the following terms are defined as:

"Occasional": done only from time to time, but necessary when it is performed

"Frequent": regularly performed; generally an act that is required on a daily basis

"Continuous": typically performed for the majority of an employee's shift

Sitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs, extensive typing, picking up and holding small objecting and otherwise using primarily the fingers rather than the entire hand. Employee is required to have visual acuity sufficient to perform activities such as preparing and analyzing data and figures; transcribing notes; viewing a computer terminal and extensive reading. Employee is required to have hearing sufficient to understand verbal instruction and answer telephones. Reliance Matrix will provide qualified employees with a reasonable accommodation in accordance with applicable law.

CORE VALUES

Collaboration
Compassion
Empowerment
Integrity
Fun

The above description reflects the general details considered necessary to describe the principle responsibilities and functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent to this job.

The expected hiring range for this position is $17.68 - $21.87 hourly for work performed in the primary location (Canandaigua, NY). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate's starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can't do this without our most important asset-you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.

Our Benefits:

An annual performance bonus for all team members
Generous 401(k) company match that is immediately vested
A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
Multiple options for dental and vision coverage
Company provided Life & Disability Insurance to ensure financial protection when you need it most
Family friendly benefits including Paid Parental Leave & Adoption Assistance
Hybrid work arrangements for eligible roles
Tuition Reimbursement and Continuing Professional Education
Paid Time Off - new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
Volunteer days, community partnerships, and Employee Assistance Program
Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values: