Claims Assistant I - SSL

Reliance Matrix; Town of Canandaigua (NY); Hybrid; USD 24,000 - 30,000; Full time

Benefits offered by this job

Annual bonus

401(k) match

Medical plans

Health Savings Account (HSA)

Dental & Vision coverage

Life & Disability Insurance

Paid Parental Leave

Adoption Assistance

Hybrid work

Job summary

Reliance Matrix is seeking a Claims Assistant to support the Standard Security claims department. The role involves filing claimant information in DocuWare, processing Paid Family Leave and Disability claims, and handling mail, faxes, and emails with supervision.

Excellent confidentiality and 40 wpm typing are required. We offer a comprehensive benefits package and a flexible work arrangement for eligible roles.

Qualifications

• High School Diploma or equivalent required.
• Ability to handle confidential information with utmost judgment and discretion.
• Type at least 40 wpm.
• Must be able to work in a team oriented environment.

Responsibilities

• Accurately file claimant information into the DocuWare system with oversight and manager interaction.
• Accurately input Paid Family Leave and Disability claims into the system with oversight and manager interaction.
• Open and distribute incoming mail; support multiple faxes and emails with oversight and manager interaction.
• Maintain adherence to department standards and protect personal health information (HIPAA).

Skills

Typing

Communication

Teamwork

Discretion

Education

High School Diploma

Job description

Job Responsibilities and RequirementsKEY RESPONSIBILITIES*other duties as assigned*The Claims Assistant is an administrative support position within the Standard Security claims department.Duties and Responsibilities:Accurately file claimant specific information into the DocuWare system with oversight and manger interaction when needed.Accurately inputting Paid Family Leave and Disability claims into the system with oversight and manger interaction when needed.Open and distribute incoming mail.Supporting multiple incoming faxes.Supporting multiple incoming /outgoing emails with oversight and manger interaction when needed.Maintaining adherence to all department standards (policies, procedures, schedules, and assignments)Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPAA rules and regulationsDuties, responsibilities and activities may change at any time with or without notice.REQUIRED KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES, AND/OR RELATED EXPERIENCE*or equivalent experience gained from any combination of formal education, on-the-job training, and/or work and life experience*High School Diploma, or equivalent, required.Ability to handle confidential information with the utmost judgment and discretion.Type at least 40-wpmDemonstrate prioritization and organization skills.Ability to communicate clearly and succinctly verbally and in writingMust be able to work in a team oriented environment.Ability to Travel: NonePHYSICAL REQUIREMENTSWhen used in the description below, the following terms are defined as:“Occasional”: done only from time to time, but necessary when it is performed“Frequent”: regularly performed; generally an act that is required on a daily basis“Continuous”: typically performed for the majority of an employee’s shiftSitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs, extensive typing, picking up and holding small objecting and otherwise using primarily the fingers rather than the entire hand. Employee is required to have visual acuity sufficient to perform activities such as preparing and analyzing data and figures; transcribing notes; viewing a computer terminal and extensive reading. Employee is required to have hearing sufficient to understand verbal instruction and answer telephones. Reliance Matrix will provide qualified employees with a reasonable accommodation in accordance with applicable law.CORE VALUESCollaborationCompassionEmpowermentIntegrityFunThe above description reflects the general details considered necessary to describe the principle responsibilities and functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent to this job.The expected hiring range for this position is $17.68 - $21.87 hourly for work performed in the primary location (Canandaigua, NY). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.Work location may be flexible if approved by the Company.What We OfferAt Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.Our Benefits:An annual performance bonus for all team membersGenerous 401(k) company match that is immediately vestedA choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings AccountMultiple options for dental and vision coverageCompany provided Life & Disability Insurance to ensure financial protection when you need it mostFamily friendly benefits including Paid Parental Leave & Adoption AssistanceHybrid work arrangements for eligible rolesTuition Reimbursement and Continuing Professional EducationPaid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.Volunteer days, community partnerships, and Employee Assistance ProgramAbility to connect with colleagues around the country through our Employee Resource Group programOur Values:IntegrityEmpowermentCompassionCollaborationFunEEO StatementReliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.#LI-Hybrid #LI-MR1