Claims Assistant

Great American Insurance Company; Ohio; On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness plans

Parental leave

Adoption assistance

Tuition reimbursement

Paid time off

Paid holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Job summary

Great American Insurance Group's Financial Institution Services unit is seeking an entry-level Claims professional in the United States. You will review and set up new claims, make initial contacts with insureds and agents, and input claim notes to support investigations.

Core in-office days are four days per week, with one day remote; training during the first five weeks is in‑office. The role requires passing a Property and Casualty license within six months; visa sponsorship is not available.

Qualifications

• Bachelor's Degree or equivalent experience preferred.
• Generally, 0-1 years of claims/insurance experience.
• Must be able to pass Property and Casualty Insurance license exam within 6 months of being hired.

Responsibilities

• Reviews and sets up new claims for a claims team.
• Completes initial contacts with interested claim parties (i.e. insureds, agents, field adjuster, borrowers, etc.).
• Completes initial coverage review and inputs appropriate claim notes.
• Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) to assist in the investigation of claims.
• Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
• Continued professional development and certification in area of chosen expertise required; appropriate certifications could include Associate in General Insurance (AINS), Associate in Claims (AIC), etc.
• Performs other duties as assigned.
• Must be able to pass adjuster licensing exam within 6 months of being hired.

Education

Bachelor's Degree or equivalent experience

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a 'small company' culture where your ideas will be heard with 'big company' expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Business Unit: Financial Institution Services

Great American Financial Institution Services (FIS) specializes in providing risk management and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders, auto dealers and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buy-here pay-here dealers and leasing and rental concerns. FIS insures all forms of collateral securing mortgages, retail installment contracts and loans. This includes but is not limited to residential and commercial real property, commercial vehicles, commercial contents and equipment, motorcycles, recreational vehicles, watercraft and aircraft.

Core in‑office days

Employees in this role are expected to be on‑site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs. The initial training period will be 5 days a week in‑office.

Essential Job Functions and Responsibilities

• Reviews and sets up new claims for a claims team.
• Completes initial contacts with interested claim parties (i.e. insureds, agents, field adjuster, borrowers, etc.).
• Completes initial coverage review and inputs appropriate claim notes.
• Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) to assist in the investigation of claims.
• Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
• Continued professional development and certification in area of chosen expertise required; appropriate certifications could include Associate in General Insurance (AINS), Associate in Claims (AIC), etc.
• Performs other duties as assigned.
• Must be able to pass adjuster licensing exam within 6 months of being hired.

Job Requirements

• Bachelor's Degree or equivalent experience preferred.
• Generally, 0-1 years of claims/insurance experience.
• Must be able to pass Property and Casualty Insurance license exam within 6 months of being hired.
• Eligibility: This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Benefits

• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.
• *Excludes seasonal employees and interns.

Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

Why can you trust Great American Insurance Group?

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength. For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to “Be Here. Be GREAT!” To learn more, visit our Career Page