Claims Assistant

Texas Farm Bureau; Lubbock (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Texas Farm Bureau in Lubbock, TX, is seeking a Claims Assistant responsible for supporting District and Regional Claims Managers. Key duties include inputting claim information, updating records, and assisting with legal correspondence.

The ideal candidate will have a high school diploma, strong problem-solving abilities, and proficiency in Microsoft Office. Candidates must be willing to travel as required, and the position may involve occasional irregular hours.

Qualifications

• Candidates must possess a high school diploma or equivalent.
• Strong problem-solving abilities are essential.
• Proficiency in Microsoft Office software is required.

Responsibilities

• Assist District Claims Managers and Regional Claims Manager.
• Input information for new commercial claims in the Electronic Loss Notice system.
• Update IRS records and assist the Legal department as needed.

Skills

Problem solving abilities

Oral and written communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

10909 Quaker Ave, Lubbock, TX 79424, USA

Job Description

Posted Friday, May 8, 2026 at 5:00 AM

The Voice of Texas Agriculture.

Company Name: Texas Farm Bureau Casualty Insurance Company | Department: Claims

This position is responsible for assisting the District Claims Managers and Regional Claims Manager providing support for their respective districts and region. This position is also responsible for assisting and supporting Claims Representatives with coordinating workflow in all offices.

MAJOR RESPONSIBILITIES AND AUTHORITY

• Answer and direct phone calls to the appropriate personnel.
• Set‑up and input information for all new and miscellaneous commercial lines claims in the Electronic Loss Notice system.
• Update IRS records by posting all payments to doctors, hospitals, repairmen, attorneys, etc. or 1099 files.
• Create records on Claims Master files from total loss evaluations provided by Claims Representatives.
• Record salvage payment, close salvage files, and assist the Physical Damage Supervisors on individual file problems.
• Assist the Legal department as needed by opening suits, sending files to defense attorneys, uploading documents to the file, paying invoices, issuing settlement checks, and closing suits.
• Prepare, print, or request affidavits for certified policies, as requested.
• Prepare recovery memos and forward to the Waco State Office for posting to the General Ledger in the Claims system.
• Other duties as assigned.

MINIMUM POSITION QUALIFICATIONS

• High school diploma or equivalent.
• Strong problem solving abilities.
• Ability and willingness to learn and extend skills.
• Strong oral and written communication skills.
• Proficient in use of Microsoft Office software required for this job.
• Willing to travel as required.

PHYSICAL REQUIREMENTS

• Use of PC, telephone, copy machine, fax, and other office equipment over six (6) hours per day.
• Extended periods of sitting and concentration.
• Occasional bending, twisting, crouching, pulling, pushing, lifting, reaching and moving items weighing up to 30 lbs.

WORKING CONDITIONS

• Occasional long, irregular hours.
• Occasional travel by auto or other public transportation.
• Work to be conducted in office environment owned or leased by company.

Texas Farm Bureau is an Equal Opportunity Employer (M/F/D/V).

10909 Quaker Ave, Lubbock, TX 79424, USA