Claims Architect - Cloud-Native & AI-Driven

Selective Insurance; Charlotte (NC); On-site; USD 163,000 - 220,000; Full time

Job summary

Selective Insurance in Charlotte, NC seeks a Claims Architect to lead architecture for Claims platforms, guiding modernization and integrations across the full lifecycle.

You will design cloud-native, Azure-based, API-first architectures using .NET, Pega, Oracle, SQL, and containers, ensuring security, reliability, and alignment with enterprise standards. Strong communication and mentoring across teams are essential.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical discipline.
• 7+ years of application development experience and 3+ years in a Solution, Application, or Enterprise Architecture role.
• Deep expertise across application, integration, data, security, and cloud architecture, with strong experience designing complex, high-volume, multi-tier systems built on .NET, Pega, Oracle, SQL, and Azure.
• Hands-on experience building and modernizing cloud-native applications using microservices, API-first design, REST/GraphQL, event-driven architectures, and containerization (Docker, Kubernetes).
• Strong understanding of DevOps, CI/CD, Infrastructure-as-Code, and automated testing, with experience guiding coding standards, code review, and engineering quality practices.
• Demonstrated experience implementing and integrating BPM solutions, particularly Pega-based platforms and workflows (beyond platform familiarity).
• Experience evaluating or integrating Azure AI Services, AI-enabled capabilities, or machine learning within enterprise applications.
• Proven ability to define architecture standards, lead reviews, and mentor teams across multiple delivery groups.
• Strong communication and strategic thinking skills, translating complex Claims challenges into actionable solutions and roadmaps for both technical and non-technical audiences.

Responsibilities

• Architecture & Roadmaps: Create system blueprints and multi-year roadmaps for Claims platforms, defining components, data flows, integrations, security controls, and dependencies while evaluating emerging technologies for scalability, reliability, and business value.
• Cloud-Native Modernization: Lead architecture strategy for custom and platform-based Claims solutions, guiding cloud-native design using Azure services, microservices, containers (Docker/Kubernetes), and platform engineering capabilities.
• Integration Standards: Define patterns for integration and interoperability across Claims and adjacent platforms, focusing on API-first design, REST/GraphQL, event-driven integration, and shared services.
• Engineering Governance: Partner with Engineering Leads to establish architecture-aligned guidance for coding standards, design patterns, code review, automated testing, CI/CD, DevOps, Infrastructure-as-Code (Terraform, Bicep), and overall software quality.
• Non-Functional Requirements: Define and promote NFRs - performance, scalability, availability, resiliency, observability, and security - ensuring adherence throughout the application lifecycle.
• AI Enablement: Evaluate opportunities to leverage Azure AI Services, Generative AI, and intelligent automation within the Claims ecosystem, with appropriate governance, security, and compliance controls.
• Technical Debt & Modernization: Assess and document technical debt, establish prioritization frameworks, and communicate remediation strategies and modernization plans to stakeholders.
• Alignment & Stakeholder Partnership: Partner with business owners, product, and delivery teams to align solutions with business strategy, enterprise standards, data governance, and regulatory obligations - while staying current on P&C insurance and cloud technology trends.

Skills

Cloud architecture

Azure

Pega

API-first design

REST/GraphQL

Docker/Kubernetes

CI/CD

Security

Stakeholder communication

Architecture governance

Education

Bachelor’s degree in Computer Science or related technical discipline

Tools

Docker

Kubernetes

Azure

Pega

Job description

Selective Insurance in Charlotte, NC seeks a Claims Architect to lead architecture for Claims platforms, guiding modernization and integrations across the full lifecycle.

You will design cloud-native, Azure-based, API-first architectures using .NET, Pega, Oracle, SQL, and containers, ensuring security, reliability, and alignment with enterprise standards. Strong communication and mentoring across teams are essential.