Claims and Variations Analyst

Jacobs; Baltimore (MD); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Stock purchase options

PPTO and holidays

Job summary

Jacobs in Baltimore is seeking a Claims and Variations Analyst to support the owner's team on a landmark rail and transit program, helping manage commercial risk and contractual matters on a multibillion-dollar tunnel replacement project.

Working within an Integrated Program Management Office, you analyze information, support dispute avoidance, and provide tactical solutions on commercial topics throughout project delivery.

Qualifications

• Bachelor's degree in Engineering, Finance, Business Administration, or related discipline.
• 2 to 5 years of experience managing commercial and claims-related matters on capital projects.
• Strong communication and stakeholder management skills.

Responsibilities

• Administer documentation of variances, changes, and claims.
• Support assessment, negotiation, and resolution of variations and claims.
• Support claims responses, dispute management activities, and settlement negotiations.
• Identify and document commercial and contractual risks and mitigation strategies.
• Collaborate with project managers and engineers on claims, contract administration, and dispute resolution.
• Develop executive briefings, reports, and recommendations on claims and commercial matters.
• Monitor emerging claims and inform project leadership of risks.

Skills

Communication

Stakeholder management

Negotiation

Conflict resolution

Critical thinking

Time management

Leadership development

Independent work

Education

Bachelor's degree in Engineering, Finance, Business Administration, or related discipline

Tools

Project management software

Job description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we're challenging today to reinvent tomorrow by delivering innovative solutions for the world's most complex infrastructure challenges. As a Claims and Variations Analyst, you'll support the owner's team on a landmark rail and transit program in Baltimore, helping manage commercial risk and contractual matters on a multibillion-dollar tunnel replacement project.

Working within an Integrated Program Management Office, you'll analyze information, documents, and submittals, support dispute avoidance and resolution, and provide tactical solutions on commercial topics throughout project delivery. As you develop your expertise, you will be helping to protect project outcomes, mitigate risk, and support successful delivery of this transformative transportation investment.

This position requires working from the Integrated Program Office in Baltimore, Maryland, generally, four days per week.

What you'll do

• Administer and maintain sufficient documentation of variances, potential changes, and potential claims, and actions necessary to resolve
• Support, manage, and at times, lead (with supervision) the assessment, negotiation, and resolution of project variations and claims
• Support claims responses, dispute management activities, and settlement negotiations
• Identify and document commercial and contractual risks and develop mitigation strategies
• Collaborate closely with project managers and engineers on claims, contract administration, and dispute resolution
• Develop executive briefings, reports, and recommendations on claims and commercial matters
• Analyze, Prepare and manage contractual correspondence and documentation
• Collaborate and coordinate with internal and external project, technical, commercial, and legal teams to drive effective outcomes
• Interact frequently with senior stakeholders on complex contractual and commercial issues
• Contribute to risk registers, communication efforts, and SOP’s to support capability development and best practices in claims and variations management
• Monitor emerging claims and keep project leadership informed of associated risks
  
  
  

Here's what you'll need

• Bachelor's degree in Engineering, Finance, Business Administration, or a related discipline
• Two (2) to five (5) years of relevant professional experience managing commercial and claims-related matters on capital projects
• Novice to Intermediate Proficiency with industry-standard project management software and tools used for claims analysis and dispute management
• Some working knowledge of engineering, construction contract management, and project delivery
• Some commercial acumen and knowledge of contract management principles
• Excellent communication and stakeholder management skills, with the ability to collaborate across client, delivery partner, contractor, and consultant organizations
• Interest in developing your leadership, negotiation, and conflict resolution skills
• Critical thinking, self-starting, and time management skills sufficient to work independently in a matrixed team environment. Ability to develop excellent communication skills to present complex technical and commercial concepts to executive and senior stakeholder audiences
• Local to the Baltimore area or willing to relocate
  
  
  

Ideally, you'll also have

• Interest in acquiring knowledge of commercial risk management practices for complex infrastructure programs
• Interest in acquiring experience supporting dispute resolution and settlement negotiations
  
  
  

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $74,700.00 to $115,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on September 04, 2026. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.