Claims Analyst III, E&O

AIG; New York (NY); On-site; USD 68,000 - 91,000; Full time

Job summary

AIG in New York City is seeking a Claims Analyst III, E&O to manage multi-line financial lines claims from inception to resolution. You will determine coverage, evaluate liability and assess damages, interfacing with insureds, brokers and counsel.

The role emphasizes timely reserves, collaboration with underwriting, and supporting QA/Regional Audit processes to reduce indemnity and expense. ADR, policy-language expertise and stakeholder influence are key.

Qualifications

• Bachelor's degree or equivalent required; JD or multi-state adjuster licenses preferred.
• Experience with third-party claims, litigation or related areas.
• Knowledge of legal/regulatory and litigation procedures for professional liability and/or construction claims.
• Experience negotiating, mediating, arbitrating on high-value complex claims.
• Ability to interpret policy language accurately.
• Proven track record of following up on technical claims audits and improving files.

Responsibilities

• Handle multi-line, financial lines claims from inception to conclusion.
• Determine coverage, evaluate liability and assess damages.
• Interface with insureds, brokers and counsel to resolve claims.
• Communicate with underwriting and senior claims management as needed.
• Support QA/Regional Audit processes to mitigate indemnity and expense exposure.

Skills

Third-party claims handling

Litigation/ADR

Negotiation/mediation/arbitration

Policy language interpretation

Claims audits & improvement

Stakeholder management

Licenses/JD preferred

Education

Bachelor's degree or equivalent

Multi-state adjuster licenses and/or JD preferred

Job description

Join us as a Claims Analyst III, E&O to take on key responsibilities within a world-class claims function.

Make your mark in Claims

As a Claim Analyst III, E&O, you will be responsible for handling all aspects of multi-line, financial lines claims from inception through conclusion brought against insureds. You will determine coverage, evaluate liability and assess damages on claims tendered to multiple Errors & Omissions policies, including School Leaders, Public Officials, Lawyers, Media, Cyber. Establish timely reserves. Interface with insureds, brokers, and counsel to resolve claims. Communicate with underwriting as necessary and with senior claims management.

How you will create an impact

You will be responsible for a portfolio of claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution. Your goal will be timely, accurate and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense - you will actively promote and demonstrate the principles of 'Treating Customers Fairly' in claims handling. You will communicate regularly with internal and external stakeholders in your role as a Errors & Omissions claims expert and thought leader. As a valued member of the team, you will work closely with our underwriting partners to provide feedback on claim exposures and trends to inform decisions on the portfolio. Work with underwriting on policy renewals and promoting client relationships. You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.

What you'll need to succeed

• Experience handling third-party claims, litigation or other related experience.
• Knowledge of legal / regulatory and litigation / procedural requirements for professional liability and/or construction claims.
• Bachelor's Degree or equivalent required. Multi-state adjuster licenses and/or JD preferred.
• Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.
• The ability to influence claims and non-claims stakeholders by effectively directing claims strategy.

Ready to take your career to the next level? We would love to hear from you.

For positions based in New York City, the base salary range is $68,000-$91,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security‑as well as your professional development‑to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for

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