Claims Analyst III, E&O

aig; New York (NY); On-site; USD 82,000 - 103,000; Full time

Benefits offered by this job

Base salary + bonus eligibility

Competitive benefits package

Job summary

American International Group, Inc. (AIG) is hiring a Claims Analyst III in New York to manage multi-line, financial lines claims from inception to resolution.

You will determine coverage, investigate losses, estimate exposures, and set reserves while coordinating with underwriters on renewals and engaging external counsel. Your role includes communicating with stakeholders, guiding claim strategy, and contributing to continuous improvement through QA and audits.

Qualifications

• Experience handling third-party claims, litigation or similar.
• Knowledge of legal/regulatory and litigation procedures for professional liability and/or construction claims.
• Bachelor’s Degree or equivalent; multi-state adjuster licenses and/or JD preferred.

Responsibilities

• Handle a portfolio of multi-line, financial lines claims from inception through conclusion.
• Make coverage determinations, investigate losses, project exposures and set reserves.
• Coordinate with outside counsel, underwriting on renewals, and promote client relationships.
• Provide feedback on claim exposures and trends to inform portfolio decisions.
• Support QA/Regional Audit processes to improve claims handling and mitigate costs.

Skills

Third-party claims

Negotiation/ADR

Policy language

Stakeholder influence

Regulatory knowledge

Education

Bachelor’s Degree or equivalent

JD preferred

Multi-state adjuster license

Job description

Job Description

Join us as a Claims Analyst III to take on key responsibilities within a world-class claims function.

Make your mark in Claims

As a Claim Analyst III, you will be responsible for handling all aspects of multi-line, financial lines claims from inception through conclusion brought against insureds. The responsibilities for this role include making coverage determinations, investigating losses, evaluating, and projecting potential exposures, setting judgmental reserves, developing and implementing resolution strategies, managing outside law firms, working with underwriting on policy renewals and promoting client relationships.

How you will create an impact

• You will be responsible for a portfolio of claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution.

• Your goal will be timely, accurate and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.

• You will communicate regularly with internal and external stakeholders in your role as a Errors & Omissions claims expert and thought leader.

• As a valued member of the team, you will work closely with our underwriting partners to provide feedback on claim exposures and trends to inform decisions on the portfolio.

• You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.

What you’ll need to succeed

• Experience handling third-party claims, litigation or other related experience.

• Knowledge of legal / regulatory and litigation / procedural requirements for professional liability and/or construction claims.

• Bachelor’s Degree or equivalent required. Multi‑state adjuster licenses and/or JD preferred.

• Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.

• Policy language skills enabling accurate and consistent policy wording interpretation.

• A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.

• The ability to influence claims and non‑claims stakeholders by effectively directing claims strategy.

Enjoy benefits that take care of what matters

The base salary range for this position is$82,000-$103,000 and the positionis eligible for a bonus in accordance with the terms of theapplicable incentive plan. In addition,we’re proud to offer a range ofcompetitive benefits, a summary of whichcan be viewed here

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever‑better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

#claims #claimsmanagement #arbitration #litigation #negotiation #complexclaims #financiallines #investigations

#LI-NH1

At AIG, we value in‑person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Functional Area: CL - Claims AIG Claims, Inc.