Claims Advocate

The Jonus Group; St. Louis (MO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

The Jonus Group seeks a dedicated Claims Manager in Missouri to lead the end-to-end claims process, ensuring efficiency, accuracy, and a client-focused approach. You will evaluate, manage, and resolve claims while collaborating with clients and carriers.

This role requires strong analytical skills, deep policy knowledge, and a proactive problem-solving mindset, with emphasis on timely settlements, rigorous records, and cross-functional coordination.

Qualifications

• Proven experience in claims management.
• Strong knowledge of property, auto, GL, and workers' comp.
• Analytical and proactive problem-solving.
• Excellent communication and negotiation with clients and carriers.
• Proficiency with agency management systems and accurate record keeping.
• Ability to work independently and with a team.

Responsibilities

• Manage the claims process autonomously from initiation to resolution.
• Assess claims across property, commercial auto, GL, and workers’ compensation.
• Ensure accurate settlements, using legal reviews as needed.
• Facilitate client meetings, claim reviews, and vendor interactions.
• Monitor statuses, develop action plans, and set reserves.
• Analyze reserves and negotiate adjustments to optimize outcomes.
• Provide expert claims support through review, research, negotiation, and processing.
• Maintain accurate records by inputting data into the agency management system.
• Collaborate with the Risk Manager to identify trends and mitigation strategies.
• Assist with additional projects, showing flexibility and teamwork.

Skills

Claims management

Insurance policies

Analytical skills

Negotiation

Communication

Record keeping

Team collaboration

Tools

Agency management system

Job description

Job Summary

Seeking a dedicated and experienced

Claims Manager

Seeking a dedicated and experienced Claims Manager to join a team. In this pivotal role, you will oversee the entire claims process, ensuring efficiency, accuracy, and a client-focused approach. You will evaluate, manage, and resolve insurance claims while collaborating with clients and carriers to deliver optimal outcomes. This position requires strong analytical skills, a deep understanding of insurance policies, and a proactive approach to problem-solving.

Compensation Package

• Competitive salary commensurate with experience


• Comprehensive benefits package, including health insurance, and paid time off

Responsibilities

• Manage the claims process autonomously from initiation to resolution, ensuring seamless operations.


• Conduct thorough assessments of claims, including property, commercial auto, general liability, and worker’s compensation, and provide strategic recommendations for resolution.


• Ensure accurate and comprehensive claim settlements, utilizing legal reviews and investigations as necessary.


• Facilitate client meetings, claim reviews, and vendor interactions to foster productive communication and swift resolutions.


• Monitor claim statuses, develop action plans, and establish reserves with a focus on minimizing client costs.


• Proactively analyze reserves and negotiate adjustments to optimize outcomes for clients.


• Provide expert claims support through detailed review, research, investigation, negotiation, and processing.


• Maintain accurate records by inputting claim data into the agency management system.


• Collaborate with the Risk Manager to identify trends and patterns, contributing to proactive risk mitigation strategies.


• Assist with additional projects as assigned, demonstrating flexibility and a team-oriented mindset.

Qualifications/Requirements

• Proven experience in claims management, preferably within the insurance industry.


• Strong knowledge of insurance policies and claims processes, including property, commercial auto, general liability, and worker’s compensation.


• Exceptional analytical and problem-solving skills with a proactive approach to resolving complex issues.


• Excellent communication and negotiation skills, with the ability to foster positive relationships with clients and carriers.


• Proficiency in using agency management systems and maintaining accurate records.


• Ability to work independently while collaborating effectively with team members and stakeholders.


• Strong organizational skills and attention to detail to ensure timely and accurate claim processing.