Claims Advocate

Gallagher; Princeton (NJ); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Claims Advocate to join their dynamic team in risk management. This role involves acting as an advocate for clients, providing essential coverage advice, and managing complex claims. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and a solid understanding of claims processes. Join a diverse team dedicated to building a legacy of trust and excellence while empowering businesses to achieve their ambitions. If you're passionate about making a significant impact in the world of risk management, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in a claims role.
• Strong understanding of coverage lines and claims processes.

Responsibilities

• Advocate for clients, providing coverage advice and monitoring claims.
• Negotiate changes in reserves for positive outcomes.

Skills

Problem-solving

Communication Skills

Organizational Skills

Claims Management

Education

Bachelor's degree or equivalent experience

Tools

Claims Software

Job description

Join to apply for the Claims Advocate role at Gallagher

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

How You'll Make An Impact

1. Act as an advocate for complex clients, providing assistance and coverage advice, monitoring large and complex claims, and documenting all pertinent activity related to the claim.
2. Consult with clients and brokers on claims and coverage issues.
3. Facilitate and attend client meetings and claims reviews.
4. Negotiate changes in reserves to achieve positive client outcomes.
5. Provide status reports to clients and review action plans and reserves.
6. Research and obtain claims information from clients, carriers, and communicate timely and accurately with all interested parties.
7. Review all new problematic or complex claims and formulate a plan of action for favorable resolution.

About You

• Bachelor's degree or equivalent experience.
• At least 3 years' experience in a claims role.
• Excellent written and verbal communication skills.
• Understanding of coverage lines within responsibility.
• Strong organizational skills and ability to manage a large workload while meeting deadlines.
• Proficiency with claims and business-related software.