Claims Administrator - Data-Driven Liability Claims Specialist

Upenn; Philadelphia (Philadelphia County); On-site; USD 56,000 - 93,000; Full time

Job summary

The University of Pennsylvania seeks a detail-oriented Claims Administrator to manage Penn Medicine’s professional liability claims data, input reserves, and reporting workflows. You will support the claims management team and coordinate data requests from brokers, auditors, and actuaries.

Responsibilities include preparing charts and reports, processing payments, aiding in reserving and CMS reporting, and liaising with vendors and internal IT.

Qualifications

• BA/BS degree required; 3–5 years’ experience preferred.
• Ability to work independently, manage time effectively, and exercise good judgment.
• Strong verbal and written communication; confidentiality handling required.
• High attention to detail; well-organized and proactive.
• Ability to prioritize tasks and meet multiple deadlines.
• Proficiency in MS Office with emphasis on Access, Word, Excel; willingness to learn new software.
• Preferred: experience in hospital legal office or insurance claims; Origami and iManage experience.

Responsibilities

• Maintain comprehensive claims database including reserves and reporting to brokers, auditors, and actuaries.
• Coordinate claims set-up, verify insurance coverage, record new claims, and file state board letters.
• Prepare reports, charts, and printouts on claims and loss experience; assist in reserving and CMS reporting.
• Support weekly indemnity and vendor payments; assist in all aspects of claims management.

Skills

Time management

Communication

Attention to detail

Independent work

Education

BA/BS degree

Tools

Microsoft Access

Microsoft Word

Microsoft Excel

Origami

iManage

Job description

The University of Pennsylvania seeks a detail-oriented Claims Administrator to manage Penn Medicine’s professional liability claims data, input reserves, and reporting workflows. You will support the claims management team and coordinate data requests from brokers, auditors, and actuaries.

Responsibilities include preparing charts and reports, processing payments, aiding in reserving and CMS reporting, and liaising with vendors and internal IT.