Claims Administrator

Extuent; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative company is seeking a detail-oriented claims processor to join their remote team. In this role, you will review and process claims, ensuring accuracy and compliance with company policies. You'll communicate with customers and internal teams to resolve inquiries and discrepancies, all while working from the comfort of your home. This position requires a proactive problem-solver with a bachelor's degree and 2-3 years of relevant experience. If you're ready to take on a rewarding challenge in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience in a claims processing role.
• Bachelor's degree in any field.

Responsibilities

• Review and process claims according to company policies.
• Communicate with customers and internal teams regarding claims.

Skills

Claims Processing

Customer Communication

Problem-Solving

Attention to Detail

Education

Bachelor's Degree

Job description

Processing Documentation

• Review and process claims according to company policies and procedures.

• Verify claim details, ensuring all required documentation is accurate and complete.

• Enter claim information into the system and maintain up-to-date records.

• Communicate with customers, service providers, and internal teams to gather necessary information.

Customer Communication Support

• Respond to customer inquiries regarding claims status and required documentation.

• Provide clear and professional explanations of claim decisions and resolutions.

• Address customer concerns with a problem-solving mindset while maintaining company policies.

Collaboration Issue Resolution

• Work closely with internal teams to investigate claim discrepancies or issues.

• Escalate complex cases to management when necessary.

• Identify trends in claims to improve efficiency and reduce processing errors.

Compliance Reporting

• Ensure compliance with company policies, industry regulations, and legal guidelines.

• Maintain detailed and organized records of all claims processed.

• Prepare reports on claim trends, resolutions, and outstanding cases.

Qualifications Required:

• Bachelor s degree in any field .

Eligibility Criteria:

• Must have a minimum of 2-3 years of experience in a similar role.

• Automotive industry experience is preferred but not mandatory .

• Candidate must be comfortable working in the night shift .

• This is a remote work-from-home (WFH) opportunity .

• High-speed internet and power backup are required.