Claims Administrator

Dickerson Group; Tacoma (WA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading insurance firm seeks a Claims Administrator who is motivated and enthusiastic about enhancing client service. This role includes reviewing new claims, managing incoming inquiries, and establishing solid client relationships within a hybrid working environment. Candidates should have customer service experience and strong organizational skills.

Benefits

Medical insurance

Dental insurance

Life insurance

Disability insurance

401k plan

Generous paid time off

Qualifications

• Experience in office/customer service is essential.
• Prior insurance experience preferred but not necessary.
• Ability to prioritize work and follow procedures.

Responsibilities

• Review and assign new claims effectively.
• Setup and enter new claims into the management system.
• Maintain positive relationships with clients.

Skills

Customer service experience

Microsoft Office

Strong analytical skills

Organizational skills

Multi-tasking skills

Detail-oriented

Effective communication

Phone skills

Job description

OVERVIEW

Alera Group is looking for a Claims Administrator. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

RESPONSIBILITIES

• Review and assign new claims
• Setup and enternew claims into claims management system
• Answerand respondto incoming phone line for inquiries, questions, and new claim set ups
• Print/scancoverage letters and indexes documents to claim file and/or advocate
• Performother duties as assigned
• Foster and maintain positive relationships with internal and external clients

QUALIFICATIONS

• Office/Customer service experience
• Microsoft Office skills (Proficient with Excel, Word and Outlook)
• Prior insurance experience preferred but not required
• Introduction to Claims completed within 6 months
• Strong analytical, organizational, and multi-tasking skills
• Detail-oriented, effective communication and phone skills
• Ability to independently prioritize work, follow procedures and take action to complete daily tasks

BENEFITS

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Hourly range is $22 to $25 per hour.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understandwhat personal information we may collect and use as part of your application process.

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