Claims Adjuster: Training Academy & Growth Path (In-Office)

Cottingham & Butler; Dubuque (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits from Day 1

Flex Spending/HSA

401(k) with company match

Profit-Sharing/Defined Contribution (1

PTO/Paid Holidays

Company-paid ST and LT Disability

Maternity/Parental Leave

Job summary

Cottingham & Butler is launching a Claims Academy to develop the next generation of expert Claims Adjusters in an in-office role at either West Des Moines or Dubuque, IA. Trainees will receive hands-on training, mentorship, and support from experienced adjusters from day one to build a long-term career in insurance.

You’ll learn claims principles, communicate primarily by phone and email, and grow into a capable adjuster who guides clients through the entire claims process with mentorship and

Qualifications

• Prior experience in an office or customer service setting.
• Strong problem-solving skills.
• Excellent communication and negotiation skills.

Responsibilities

• Guide claimants through the claims process via phone and email.
• Manage claims from start to finish, coordinating with providers and attorneys.
• Review information, make coverage decisions, and resolve claims in a timely manner.
• Build relationships with claimants and act as primary point of contact throughout the process.

Skills

Office experience

Customer service

Problem solving

Communication

Multitasking

Job description

Cottingham & Butler is launching a Claims Academy to develop the next generation of expert Claims Adjusters in an in-office role at either West Des Moines or Dubuque, IA. Trainees will receive hands-on training, mentorship, and support from experienced adjusters from day one to build a long-term career in insurance.

You’ll learn claims principles, communicate primarily by phone and email, and grow into a capable adjuster who guides clients through the entire claims process with mentorship and