Claims Adjuster Senior - Litigation

Progressive Insurance; Alaska; Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision coverage

Wellness & mental health programs

Career development & tuition assistance

Paid time off including volunteer time

Job summary

Progressive Insurance is looking for an experienced Senior Claims Specialist to handle complex injury claims. This hybrid role requires investigating claims, consulting with various stakeholders, and making determinations on coverage and liability. Candidates must possess strong negotiation and customer service skills, and have relevant experience in claims handling.

As part of Progressive, you will enjoy a supportive work environment with ongoing coaching. The compensation ranges from $80,000 to $105,000 per year based on your location in Alaska.

Qualifications

• Five years relevant work experience with two in claims handling, or a bachelor's degree with two in claims handling.
• Four years relevant experience with two in claims handling and an associate degree is also acceptable.

Responsibilities

• Investigate complex and high-risk claims.
• Consult with police officers, medical professionals, claimants, and others.
• Determine coverage, liability, and total value of claims.

Skills

Negotiation skills

Customer service skills

Problem-solving skills

Organization skills

Ability to direct discovery tools

Experience with Auto Litigation claims

Education

Bachelor’s degree or claims handling experience

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims – which may be attorney represented or have additional litigation features – you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Must-have Qualifications

• Five years of relevant work experience with two years in claims handling OR
• Two years in claims handling and a bachelor’s degree OR
• Four years of relevant work experience with two years in claims handling and an associate degree

Preferred Skills

• Ability to quickly build rapport and successfully effect settlements
• Strong negotiation and customer service skills
• Excellent organization and problem-solving skills along with ability to multi-task and prioritize
• Demonstrated proficiency analyzing coverage and liability
• Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
• Experience handling Auto Litigation claims

Compensation

• Based on location and level of experience
  • Anchorage, AK: $80,000 - $105,000/year
  • Honolulu, HI: $74,000 - $95,000/year
• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.